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'I would just like to say a big thank you to Laura for helping me find & purchase my first car, its perfect! I love it and all my friends are jealous of my new red Nissan Micra! Thanks again' Katie, car purchased from Arbury Nissan Bromsgrove.
'I would just like to say a massive Thank You to Richard and Steve for all your patience and help with the purchase of my dad's new car. It is a breathe of fresh air to deal with such honest and kind people,who have a rare quality, that being - empathy.I truly believe that other car dealers could most certainly learn from your example. Thanks again for going that extra mile or two, it makes a massive difference.Lastly,I would like to wish you continued success. Ms L King, on behalf of Mr K Leonard, car purchased from Arbury Peugeot Lichfield.
'Thanks for your assistance yesterday to pressure check the water system on my car following its MOT. As always the MOT and requested work was carried out speedily and efficiently' Mr N Smith, car serviced at Arbury Citroen Nuneaton
'Arbury Peugeot Lichfield has totally restored my faith in car dealerships – new, used or otherwise! I made a quick call to enquire about a car we’d seen on the website and right from the start, Sales Manager Steve was friendly, polite, informative and willing to assist. I received a prompt callback from Matt Ponting and his professionalism and kindness convinced us to make the 140 mile round trip with our two small kids to view the car.
One week on, we are the VERY happy owners of a spotlessly clean (inside and out), serviced and MOT'd Peugeot 307 estate and having had all the paperwork comprehensively completed by Matt, including the process of retaining our personal plate, we have had zero worries or concerns whatsoever. Our part exchange was handled smoothly and generously and we can only hope the staff believe us wholeheartedly when we say we would return to them in a heartbeat (although this car’s a keeper!) and recommend them to anyone – especially those with a young family. Thank you! ' Mrs Wyld, car purchased from Arbury Peugeot Lichfield.
Thank you to the team at Arbury Peugeot Walsall for their assistance. My thanks to Kevin (Business Manager) Matt (Sales) and Sales Manager Jonathan for all their advice and support. - Ms L Hellier, car purchased from Arbury Peugeot Walsall.
'Purchased my Peugeot 107 from Arbury Lichfield and have to say it was the best experience of buying a car I have had. Mr Andy Gray was very professional, he was not pushy or pressure me into buying. I highy recommend Peugeot Lichfield if you are looking for a new car the service from the team is second to none so thank you Peugeot Lichfield' - Mr Ian Hughes, car purchased from Arbury Peugeot Lichfield.
'I recently came into Arbury Citroen in Nuneaton to look for a new car and subsequently bought a DS Sport.
I would like to bring to your attention the fantastic service that Malcolm Jones provided. Malcolm, from the very first contact, was friendly, approachable, and professional. His knowledge of all the products, services and deals that you offer is outstanding
Malcolm provided a point of contact throughout the process and was able to answer any questions or concerns that I had with all aspects of the deal. Further more I would like to credit that his professionalism continued following the completion of the deal, maintaining the same level of service right the way through the process. Malcolm has shown a level of professionalism and dedication towards his work that has reflected very well on the company and I would strongly recommend that others would approach Citroen in the future'. - Mr L Mills, car purchased from Arbury Citroen.
'Thank you for the great service you delivered last week in delivering the two C1 courtesy cars for me. Thank you also for repairing my Relay flat bed. The performance is now as it was and as it should be.' - Mr A Tomson, Cars purchased and serviced at Arbury Citroen, Nuneaton.
'Excellent service as usual. I have had my car for 5 years and you have looked after it from day one. Trust me if I wasn't completely satisfied I would not bring my car there. Staff are always pleasant and very helpful' - Mrs S Lee, Car Serviced at Arbury Bromsgrove
'I am writing with regard to the service carried out on my car today. As usual, the service I received was first class. Please thank everyone involved. Also, to have it returned in such an immaculate condition i.e. washed and cleaned inside, is a real added bonus. I would recommend Arbury to everyone' - Mrs C Noakes, Car serviced at Arbury Walsall
Thank you Jonathan Bates for your very kind attention during the recent sale of my vehicle. Firstly, I am very pleased with the vehicle and the entire purchase process has gone smoothly. In particular though I would like to thank you for your high standards of professionalism and courtesy throughout and for your kind attention to the many aspects of the transaction. It has been a pleasure dealing with you all of your colleagues at Arbury Leamington Spa.' - Mr J Gwilt, car purchased from Arbury Peugeot, Leamington Spa
'The staff couldn't have been more helpful, they carried out all my requests excellently. Ollie Clements worked very hard trying to find the right car for me, his help and assistance during the whole procedure was excellent. - Ms D Broadbent, car purchased from Arbury Skoda, Leamington Spa
'I wanted to express my thanks for the good experience when I purchased my new 3008. All my concerns were overcome with patience and consideration' - Mr R Hammond, car purchased from Arbury Peugeot, Walsall.
'Thank you Andy Gray for all you did in helping me with my new fantastic car. Your help really made the whole process so easy. It was so refreshing to deal with a garage that actyally puts its customers ahead of the mighty pound. I will definately recommend everyone I know to buy from Arbury' - Ms S Shakespeare, car purchased from Arbury Peugeot, Lichfield.
'Darren and Jason, made it the most positive experience I have ever had buying a car. They are great as individuals and as a team. They were so kind to my wife and even sent her flowers after her operation. I can't say enough for them. A most positive and enjoyable experience. Thank you.' - Mr Manning, car purchased from Arbury Skoda, Leamington Spa.
'Ollie Clements the salesperson made the experience. He looked after us and persevered with us for several weeks, when all other Skoda dealers did not. He stuck at the role until he found a car and a deal we were happy with'. - Mr Biscomb, car purchased from Arbury Skoda, Leamington Spa.
'I would just like to say a massive Thank You to Richard and Steve for all your patience and help with the purchase of my dad's new car. It is a breathe of fresh air to deal with such honest and kind people,who have a rare quality, that being - empathy.I truly believe that other car dealers could most certainly learn from your example. Thanks again for going that extra mile or two, it makes a massive difference.Lastly,I would like to wish you continued success. Ms L King, on behalf of Mr K Leonard, car purchased from Arbury Peugeot Lichfield.
'Thanks for your assistance yesterday to pressure check the water system on my car following its MOT. As always the MOT and requested work was carried out speedily and efficiently' Mr N Smith, car serviced at Arbury Citroen Nuneaton
'Arbury Peugeot Lichfield has totally restored my faith in car dealerships – new, used or otherwise! I made a quick call to enquire about a car we’d seen on the website and right from the start, Sales Manager Steve was friendly, polite, informative and willing to assist. I received a prompt callback from Matt Ponting and his professionalism and kindness convinced us to make the 140 mile round trip with our two small kids to view the car.
One week on, we are the VERY happy owners of a spotlessly clean (inside and out), serviced and MOT'd Peugeot 307 estate and having had all the paperwork comprehensively completed by Matt, including the process of retaining our personal plate, we have had zero worries or concerns whatsoever. Our part exchange was handled smoothly and generously and we can only hope the staff believe us wholeheartedly when we say we would return to them in a heartbeat (although this car’s a keeper!) and recommend them to anyone – especially those with a young family. Thank you! ' Mrs Wyld, car purchased from Arbury Peugeot Lichfield.
Thank you to the team at Arbury Peugeot Walsall for their assistance. My thanks to Kevin (Business Manager) Matt (Sales) and Sales Manager Jonathan for all their advice and support. - Ms L Hellier, car purchased from Arbury Peugeot Walsall.
'Purchased my Peugeot 107 from Arbury Lichfield and have to say it was the best experience of buying a car I have had. Mr Andy Gray was very professional, he was not pushy or pressure me into buying. I highy recommend Peugeot Lichfield if you are looking for a new car the service from the team is second to none so thank you Peugeot Lichfield' - Mr Ian Hughes, car purchased from Arbury Peugeot Lichfield.
'I recently came into Arbury Citroen in Nuneaton to look for a new car and subsequently bought a DS Sport.
I would like to bring to your attention the fantastic service that Malcolm Jones provided. Malcolm, from the very first contact, was friendly, approachable, and professional. His knowledge of all the products, services and deals that you offer is outstanding
Malcolm provided a point of contact throughout the process and was able to answer any questions or concerns that I had with all aspects of the deal. Further more I would like to credit that his professionalism continued following the completion of the deal, maintaining the same level of service right the way through the process. Malcolm has shown a level of professionalism and dedication towards his work that has reflected very well on the company and I would strongly recommend that others would approach Citroen in the future'. - Mr L Mills, car purchased from Arbury Citroen.
'Thank you for the great service you delivered last week in delivering the two C1 courtesy cars for me. Thank you also for repairing my Relay flat bed. The performance is now as it was and as it should be.' - Mr A Tomson, Cars purchased and serviced at Arbury Citroen, Nuneaton.
'Excellent service as usual. I have had my car for 5 years and you have looked after it from day one. Trust me if I wasn't completely satisfied I would not bring my car there. Staff are always pleasant and very helpful' - Mrs S Lee, Car Serviced at Arbury Bromsgrove
'I am writing with regard to the service carried out on my car today. As usual, the service I received was first class. Please thank everyone involved. Also, to have it returned in such an immaculate condition i.e. washed and cleaned inside, is a real added bonus. I would recommend Arbury to everyone' - Mrs C Noakes, Car serviced at Arbury Walsall
Thank you Jonathan Bates for your very kind attention during the recent sale of my vehicle. Firstly, I am very pleased with the vehicle and the entire purchase process has gone smoothly. In particular though I would like to thank you for your high standards of professionalism and courtesy throughout and for your kind attention to the many aspects of the transaction. It has been a pleasure dealing with you all of your colleagues at Arbury Leamington Spa.' - Mr J Gwilt, car purchased from Arbury Peugeot, Leamington Spa
'The staff couldn't have been more helpful, they carried out all my requests excellently. Ollie Clements worked very hard trying to find the right car for me, his help and assistance during the whole procedure was excellent. - Ms D Broadbent, car purchased from Arbury Skoda, Leamington Spa
'I wanted to express my thanks for the good experience when I purchased my new 3008. All my concerns were overcome with patience and consideration' - Mr R Hammond, car purchased from Arbury Peugeot, Walsall.
'Thank you Andy Gray for all you did in helping me with my new fantastic car. Your help really made the whole process so easy. It was so refreshing to deal with a garage that actyally puts its customers ahead of the mighty pound. I will definately recommend everyone I know to buy from Arbury' - Ms S Shakespeare, car purchased from Arbury Peugeot, Lichfield.
'Darren and Jason, made it the most positive experience I have ever had buying a car. They are great as individuals and as a team. They were so kind to my wife and even sent her flowers after her operation. I can't say enough for them. A most positive and enjoyable experience. Thank you.' - Mr Manning, car purchased from Arbury Skoda, Leamington Spa.
'Ollie Clements the salesperson made the experience. He looked after us and persevered with us for several weeks, when all other Skoda dealers did not. He stuck at the role until he found a car and a deal we were happy with'. - Mr Biscomb, car purchased from Arbury Skoda, Leamington Spa.
'I would like to take the opportunity to thank you for the help and assistance given by yourself with the recent purchase of my Peugeot 207. I collected my car on the 1st September have been completely satisfied with the vehicle and the whole process of the purchase. The whole experience was dealt with in a totally professional and more than helpful manner and again I would like to express my thanks to yourself and other colleagues and would have no hesitation in recommending others to Arbury' - Ms Allwood, Car purchased from Arbury Peugeot Lichfield.
The pleasant way in which I was treated by Malcolm made it a natural choice to re-visit your showroom, nothing was too much trouble. I will certainly recommend the 'Malcolm experience' to anyone I know looking to buy car' - Mr Goode, Car Purchased from Arbury Citroen Nuneaton.
'Very happy with my new car, wish the sun would shine more so I can have the roof down. Thank you to all at Arbury, very helpful and pleasant.' - Ms S Moore, Car Purchased from Arbury Peugeot, Leamington Spa
'Just to say that the C4 is great and we were very pleased with the way you handled everything. Totally professional.' - Mr Wass, Car Purchased from Arbury Citroen, Nuneaton.
'I am emailing yourselves to say how very happy I am with the service I received at Arbury Bromsgrove. During the day I dealt mainly with Simon Warman, who i must say was very professional and kept me up to date on the progress with my car. I was particularly surprised when I found that the scratch on my window had been sorted by fixing the problem inside my door panel and also putting in a new window - Brilliant! When I returned the next day to collect my car i found it had also been cleaned inside and out, yet another small thing to make my day brighter!
All in all the service I recieved from the service department was superb and will most certainly be highly recommending yourselves to my friends. I shall most definatly be returning in the future!' - Miss M Lowe, Car serviced at Arbury Peugeot, Bromsgrove.
'My wife and myself have been very pleased with Arbury Peugeot Lichfield. All the staff that I have been in ocntact with were very friendly and helpful. I cannot speak too highly of Garry Beardmore, Dealer Principal who acquired my 2 cars in record time. We have both decided our nect cars will be Peugeots' - Mr J Benzecry, Purchased from Arbury Peugeot, Lichfield.
'I would like to express my gratitude to all the team members of Peugeot Arbury in Leamington Spa especially to Business Manager John Emery and to Sales Executive Miguel Oliveira for very professional sale and customer service. They are doing a great job, are very helpful and offering the finest service and advice. I would like also to congratulate Peugeot on having such passionate and highly trained employees.' - Mr A Cichowski, Purchased from Arbury Peugeot, Leamington Spa.
'I recently purchased a Fiat Bravo T-Jet Sport 150 from you which I am very happy with .I was looking at this car at various dealers and just want to advise you that if it was not for the professionalism of Tom Patrick I may of purchased this car elsewhere. Tom always kept me updated with information I required and assisted me whenever needed. Even though I live quite far away I would not hesitate to contact Tom again if I was thinking of purchasing another car'. - Mr Paul Warner, Purchased from Arbury Fiat, Walsall.
'Just a short note to convey my gratitude for Arbury providing some financial support towards the repair of my vehicle. My thanks also to you and Duncan for making a justification to Citroen as to why my case merited good will support from the manufacturer.' - Mr Nick Smith. Car serviced at Arbury Citroen, Nuneaton, February 2011.
'In the service department Jon and Darren are courteous, helpful and will always go out of their way to ensure the customers problems get sorted out. All of the maintenance department guys I have had contact with have likewise been helpful and efficient. I know only too well that any manager is only as good as the team of guys who work for him. You are fortunate to have such a team. The foregoing is why I have used Arbury at Lichfield for years and will continue to do so.' - Mr Anthony Cooper. Car serviced and purchased at Arbury Peugeot, Lichfield, February 2011.
'I would like to thank you and your team for rectifying the fault on my Nissan Micra. Also, how clean it was on return to my home! I was a little worried how to get to Arbury Bromsgrove, but you came up trumps. Thank you.' - Mr M. D. Ballinger. Car serviced at Arbury Nissan, Bromsgrove, February 2011.
'I have recently bought a motor car from your Leamington Spa site and in recent months had reason to deal with your service departments and on both occasions have received excellent and courtious service. Your customer service far exceeds other main dealers in the area.' - Richard L Phillips. Car bought and serviced from Arbury Peugeot, Leamington Spa, January 2011.
'From start to finish we were treated as if we had bought a new car from yourselves by all your salesmen, who were always polite and helpful, and were always there to help with my numerous problems. Thanks to you and all your team, and let's hope I will do further business with Arbury in the future.' - Trevor Smith. Car bought from Arbury Peugeot, Lichfield, December 2010.
'Thanks, completely satisfied!' - Gavin Gilchrist. Car serviced at Arbury Citroen, Nuneaton, November 2010.
'Often, people only complain when they get bad service, but I believe good service should be mentioned too. I was a little concerned when I heard that Regal had been taken over as to whether the staff would be retained and things would run as smoothly, but I need not have worried. So once again, a big "Thank You".' - Mrs Hazelden. Car serviced at Arbury Peugeot, Bromsgrove, November 2010.
'Thank you for the prompt attention I received on my car during my journey to York. You were able to reassure me that the car was fit to complete the trip and courtesy all round was appreciated.' - Mr Peter Cantle. Car serviced at Arbury Peugeot, Leamington Spa, November 2010.
'I was completely satisfied when sold my car and when I picked up my new car I was looked after very well by Martin. Thank you.' - Mrs Margaret Hobday. Car purchased from Arbury Peugeot, Leamington Spa, November 2010.
'I have had my car serviced including MOT today and I just wish to thank all the reception and service staff for their professionalism. I found everything perfect including surprise at the valeting of my car. Thank you.' - Mr Michael Davies. Car serviced at Arbury Peugeot, Walsall, November 2010.
'Super fast efficient service from all and my car was washed left clean and shining. I have over the years been very pleased with Arbury.' - Mr Terence Saunders. Car Serviced at Arbury Citroen, Nuneaton, October 2010.
'I would like to thank you, for all the trouble your staff went to, at Arbury Peugeot in Leamington Spa. I feel you should be commended for the training, you staff receive. Nothing is too much trouble and they always kept me in the loop. I am so glad I chose to come to Arbury Leamington Spa to select a vehicle, as I was very dissatisfied with the service provided by other sales teams in the Coventry area. Thank you.' - Mr Brendan M Keegan. Purchased from Arbury Peugeot, Leamington Spa, October 2010.
'The reception staff were excellent. I got there and was greeted by a sunny smile and a happy attitude! I was offered and received coffee in a really light and pleasant waiting area and my car was serviced in just over an hour! Thank you! It's so nice to go somewhere and be treated in a professional, courteous, non-patronising, helpful manner. If I need any more work done on my car, guess where I'll be going? Yes, Arbury Walsall. I will change my car next year and guess where I'll be going??? Yes, Arbury Walsall. Oh and guess who I'll be recommending to my friends? Thats right, Arbury Walsall!' - Mrs Joy Cornock. Car Serviced at Arbury Fiat, Walsall, October 2010.
'Just to say thank you to yourself & everyone at Arbury Citroen concerned with the fault rectification and servicing you did yesterday on my Citroen C4 Picasso, much appreciated.' - Mr Roger Fox. Car Serviced at Arbury Citroen, Nuneaton, October 2010.
'The positive, no nonsense response from the Sales Manager and the support from the workshop guys meant that they were replaced and I was definately pleased with the level of customer service provided.' - Mr Rhoslyn Francis. Car Serviced at Arbury Peugeot, Lichfield, October 2010.
'I feel that I must make you aware of the exemplary service I have had from Arbury in recent weeks. In particular I would like to bring to your attention the three ladies on Service Reception, Sarah, Sam and Raj who could not have been more helpful. Their courteous manner does you proud and they are an asset to your company. Having had poor satisfaction in the past with a major Citroen dealer, I am left in no un-certainty where i shall be bringing my custom in the future and have no hesitation in recommending your services to others.' - Mr Steven Jones. Car Serviced at Arbury Citroen, Walsall, October 2010.
'With the help of your Sales Executive, Saab, we acquired exactly what we were looking for within our price range. Saab was friendly, courteous and extremely efficient. Nothing was too much trouble and she answered our questions honestly.' - Mr and Mrs P. Hagan. Purchased from Arbury Citroen, Leamington Spa, September 2010.
'Many thanks to you and your staff for solving my breakdown problem. Wonderful service to a client in trouble' - John Deer. Car Serviced at Arbury Peugeot, Leamington Spa, September 2010.
'I have to say that the reception and service were, again on this occassion, of the highest order. We were met politely and warmly, and on return to collect the car everything was in order and dealt with expeditiously.' - Dr David J. Dunn. Car Serviced at Arbury Peugeot, Lichfield, August 2010.
'I would like to say a very big thank you for your help last week in sorting out the problems with our car. Thanks firstly for your patient explanation and education, secondly and more importantly, for your speedy and courteous resolution of the problem with Peugeot.' - Elspeth Gaines. Car serviced at Arbury Peugeot, Leamington Spa, August 2010.
'Thank you for the excellent service recieved on changing my car. Martin in sales, Paul the service manager, and Nick the technical expert, all looked after me wonderfully and are a credit to your organisation.' - Ronald J Sparks. Purchased from Arbury Peugeot, Leamington Spa, August 2010.
'Excellently well looked after thank you. Staff were courteous, helpful and professional.' - Susan Corner. Car serviced at Arbury Skoda, Leamington Spa, July 2010.
'From start to finish, the transaction was conducted smoothly and in a very pleasant manner. It is clear to me that at Sydenham Drive you have a first class sales team, supported by a friendly service reception which i also witnessed in operation.' - John Duckworth. Purchased from Arbury Citroen, Leamington Spa, June 2010.
'Too many people are too eager to complain, but not many put in writing, what good service they have recieved. ALL your staff, from reception to the service desk, and especially Howard, who had to listen to my frustrations at the end of the phone, were polite, informative and helpful.' - Paula Creed. Car serviced at Arbury Peugeot, Walsall, April 2010.
This is a new section of Arbury.co.uk, so if you would like to have any feedback posted on the testimonials section of Arbury.co.uk please email enquiries@arbury.co.uk