How excellent service can change the lives of Motability customers

How excellent service can change the lives of Motability customers

‘Until I came [to Arbury], I didn’t know what service was.’

At Arbury we are dedicated to helping our customers make the most of their time on the road, and this is reflected in our Motability offering. We believe the Motability Scheme has the power to change lives by breaking down some of the barriers to travel for people with disabilities, and we pride ourselves on providing an outstanding service to our Motability customers.

Customer feedback is extremely important to us in continually improving our services, and we are delighted with the above comments from two Arbury customers. Our Motability Scheme provides you with a worry-free way of motoring, supporting all of your driving needs in an affordable manner.

To find out more about how we transform the lives of our customers every day, please watch our video below


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Financial Disclosure

Cathedral Motor Company Limited is an Appointed Representative of Automotive Compliance Ltd, who is authorised and regulated by the Financial Conduct Authority (FCA No 497010). Automotive Compliance Ltd’s permissions as a Principal Firm allows Cathedral Motor Company Limited to act as a credit broker, not as a lender, for the introduction to a limited number of lenders and to act as an agent on behalf of the insurer for insurance distribution activities only.

We can introduce you to a selected panel of lenders, which includes manufacturer lenders linked directly to the franchises that we represent. An introduction to a lender does not amount to independent financial advice and we act as their agent for this introduction. Our approach is to introduce you first to the manufacturer lender linked directly to the particular franchise you are purchasing your vehicle from, who are usually able to offer the best available package for you, taking into account both interest rates and other contributions. If they are unable to make you an offer of finance, we then seek to introduce you to whichever of the other lenders on our panel is able to make the next best offer of finance for you. Our aim is to secure the best deal you are eligible for from our panel of lenders. Lenders may pay a fixed commission to us for introducing you to them, calculated by reference to the vehicle model or amount you borrow. Different lenders may pay different commissions for such introductions, and manufacturer lenders linked directly to the franchises that we represent may also provide preferential rates to us for the funding of our vehicle stock and also provide financial support for our training and marketing. But any such amounts they and other lenders pay us will not affect the amounts you pay under your finance agreement, all of which are set by the lender concerned. If you ask us what the amount of commission is, we will tell you in good time before the Finance agreement is executed. All finance applications are subject to status, terms and conditions apply, UK residents only, 18’s or over. Guarantees may be required.

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