Testimonials

Excellent service from all the sales staff. Now that Matt has moved to the Sales Manager position, we used Dru Simons for a new car we purchased and the handover was undertaken by Maresh. We are not yet very familiar with Dru nor Maresh, but both have been professional, very social and obviously know their Fiats. We have been purchasing Fiat models for 40 years and have had many, so I think we know the cars well. Arbury is where car sales are explained fully, there is no pressure and we have always been happy with our part-exchanges. We have a Fiat dealer a short distance away from us, yet we choose to travel a little further to Arbury. This, I think will tell you how happy we are to deal with Arbury and, in particular, Matt Green ,who we have professionally known for about 12 years. - Read less

Firstly, thank you for the extremely quick resolution to the issues we had with the collection of our 3008. The car came back after being valeted again, 100% better, and we absolutely love it. Secondly, credit where credit is due to Andy Parton – what an absolute asset to Arbury. From the day we first met him when we came in to view the 3008 he has always treated us with respect. He has never pushed the sale so hard that it’s awkward, and he has listened and taken everything on board. We collected our 3008 on 11/02/20 and were unhappy with the condition. Even though it was Andy’s day off, he responded to our email immediately and found a resolution quickly. Not many people would respond to a customer on their day off, and for me that shows his commitment to his customers. We had a demonstration 308 while Arbury had ours, and my husband fell in love with it, so on collecting our 3008 he mentioned to Andy what he was looking for. Andy went above and beyond and found Jason’s perfect car and today, I am pleased to say, we collected our 308 and are over the moon with it. So, in two weeks we have purchased and collected two Peugeot models from Arbury in Bromsgrove and it’s all down to Andy’s absolutely amazing customer service. I find it’s all too easy to make a complaint and focus on what’s wrong, but we want to thank Andy and the team at Arbury for everything; we really couldn’t be happier with the two cars, and most definitely will be returning customers in a few years. Andy has definitely made us feel comfortable to come back and give him the impossible task of finding cars for two very picky customers. - Read less

I bought and picked up my Citroen C3 Flair on 18th February. I am very happy with how everything was dealt with and communicated to me. When I had any questions or queries, I would call and/or email Joe and he would get back to me straight away. Joe Grayson was very friendly and went through all the options on how to purchase the car. When I asked if I could pick up the car on a certain date and time this was instantly agreed. I really appreciated this, as I would no longer have my original car from that date onwards. During the handover he took the time to explain everything in detail, which was a massive benefit to me. I look forward to purchasing future cars from you! Thank you for your great service! - Read less

Many thanks for the service on my car today. Once again I found that you provided a most courteous and professional service. I would not hesitate to recommend Arbury, ŠKODA to any prospective customers. I have always found the staff helpful and friendly. They go out of their way to explain all the aspects of what is involved in the servicing of the vehicle. Many thanks again to Arbury, ŠKODA, I would rate them 10 out of 10. - Read less

Just a quick note of thanks for the brilliant experience purchasing the 208 for Carol recently. From the initial enquiry to the handover it was a breath of fresh air, and in Alan Miller you have a gem. We will definitely go out of our way to promote your excellent company. Also, I would like to wish you continuing success now and in the future. We will be back, as they say in the movies! Thank you once again. - Read less

Having purchased two SEAT cars from you in the last three years, I was pleased to say that the service and efficiency I received yesterday when my car came in for a service were, again, exemplary. Communication and service from the desk staff were perfect, and I would like to say well done to you and your team at Solihull. - Read less

It is very rare that I personally receive top-class service. As I work within the service industry as a senior manager, I am frequently disappointed by poor service standards outside of work, but since buying my first SEAT in 2018, I have been delighted to receive superb service from Arbury, SEAT in Solihull, and recently I have been especially delighted with Lewis Quinn. Lewis was extremely professional yet also friendly and personable. A very efficient and thorough member of the team who has installed a great deal of confidence in the Arbury brand. - Read less

My experience was good: the staff were friendly and helpful, and Luke looked after me and helped me a lot when test driving the two cars I chose to drive. Overall, a good experience and would definitely recommend Arbury, Citroën in Nuneaton for someone to choose their next car. - Read less

Following a very shocking accident that saw my beloved 208 Intuitive written off, I contacted Rob Goodenough about another 208 that you had in stock. The car was transferred to Lichfield and the new love affair....208 love affair...began! Rob and Richard Ball have looked after me brilliantly and have made a very traumatic time less stressful. Thank you. - Read less