Testimonials

Take a look at what some of our customers have to say about their Arbury journey.

Such a helpful chap

I feel the need to praise the quality of service given to me and my wife from a great guy, David Williams, at Arbury, ŠKODA in Leamington Spa. I enquired about a car on Sunday evening, and first thing Monday morning we had a message with a link and a full clear video tou... Read more

Roy Stevens

Nothing short of perfect

Initially I had reserved a car from another dealership; however, the customer service from that provider was nothing short of terrible, so I gladly cancelled my reservation and had my deposit refunded. How very different the service was that I received from Arbury, and, i... Read more

Pete Corbett

The whole process was a breeze

Thanks for the Citroën C3 that I purchased from you. I couldn’t be happier with the car. Thanks to Chris who I dealt with initially and who helped me no end with all my questions. Special mention to Danny who kept me informed of the process and next steps, with emails and... Read more

Joe

Friendly & welcoming

Having had some poor service from other manufacturer dealerships in the past 12 months with my other cars, I can truly say it was an absolute delight and breath of fresh air to have dealt with the staff at Arbury in Lichfield. Friendly and welcoming, they listened to the... Read more

Paul Kemp

10 out of 10 for the service!

The car was collected from my house at exactly the time booked and in a COVID-secure manner. It's been returned clean inside and out, thank you. The video of the tyre inspection clearly shows the care taken by your technician, James. I've been a customer at Arbury for at lea... Read more

Carol Norton

Fantastic service

My car has been in with Arbury in Bromsgrove, and I would like to say what fantastic service I've had from Charlotte and Emily. They have been extremely helpful and made all the arrangements. They are a true credit to your company and I would gladly recommend Arbury in Broms... Read more

Shaun Hathaway

5 stars!

Just to say that I had a fantastic experience getting my new ŠKODA Superb Estate from Arbury, ŠKODA in Leamington on 15th January 2021. David Williams was a pleasure to deal with, even in these difficult click and collect days. He does your company proud. 5 stars!

Alan Akeister

Thank you for all your help

I just wanted to write you a quick note to thank you for all your help with the car in these very challenging times. The speed and ease with which you helped me change was exceptional and will be a massive help in the short term. The service has been first-class throughout. ... Read more

Charlie

Really delighted

I was really delighted by the service to my car at Arbury Lichfield. I would like to praise you for the ease of booking, clarity about COVID-19 requirements, the procedures when I arrived with my car, the efficient and professional manner of Rob and Tracy, the video expla... Read more

Janet Mellor

Absolutely excellent service

This was the first time I have used Arbury for servicing and it definitely won’t be the last. I was kept up to date throughout the day; very efficient in all areas. A special mention for Nikki, the Service Receptionist, and Paul the Aftersales Manager, for doing a brillian... Read more

Adam Thompson
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