What do our customers say about us?

Customer satisfaction is one of our core values at Arbury. We put people at the heart of everything we do and pride ourselves on delivering an exceptional service to each and every person who walks through our doors.

We appreciate the trust you place in us to take care of your automotive needs, so we want you to know you’re in safe hands. But don’t just take our word for it – see what our customers have to say about us.

See our review ratings

You can always trust Arbury to deliver the top-quality service that you deserve – demonstrated by our strong review scores from happy customers.

Reputation

Reputation is everything. So we use the Reputation online review platform to provide us with detailed insights into our customer feedback, allowing us to monitor, respond to and learn from our reviews to ensure we continue providing a top-notch experience.

We’re proud to have achieved an outstanding Reputation score, reflecting the high level of satisfaction and trust our customers place in us.

Hear from our customers

Great experience all around

Just picked up my new ARIYA from Arbury, Nissan in Leamington. Great experience all around. Did me a great deal as always. Really impressed with the car. Pany the Sales Executive was helpful throughout.

Nick
Nick
Arbury, Nissan in Leamington Spa

First-class service

I have used Peugeot Leamington for more than 10 years now and always received a first-class service. My last two transactions have been with Paul Lally, who I found to be most helpful and understanding. I would highly recommend him to anyone looking to buy new or part-exchange ... .

Bill Watts
Bill Watts
Arbury, Peugeot in Leamington Spa

Excellent service

Had my daughter’s Fiat 500 in for repair; Sarah dealt with everything from start to finish and kept me informed on the progress. Would highly recommend – excellent service.

Gaz Humphries
Gaz Humphries
Arbury, Fiat in Walsall

Thanks so much!

Chloe was brilliant throughout the whole process, answering all the questions we had and providing clear advice. The communication was very efficient. We are very happy to drive away with the peace of mind that the car has SEAT approval. Chloe was also knowledgeable and looked ... at the best options for us within our needs and budget. Thanks so much!

Paula Mourelle
Paula Mourelle
Arbury, SEAT in Solihull

I won’t hesitate to head back there

Gary and Fenton were very helpful from start to finish in the sale of my new car. Their communication was great and were very helpful in answering my questions about the process. I’m very happy with my new car and I won’t hesitate to head back there for my next one!

Kristian L
Kristian L
Arbury, Škoda in Leamington Spa

Going above and beyond

I bought a CUPRA Terramar, America’s Cup Edition, through Connor Wilson. He was a pleasure to deal with and was very helpful throughout the whole process, going above and beyond to provide the best package and spec available.

Matthew Olley
Matthew Olley
Arbury, CUPRA in Stourbridge

Put a face to the feedback

Hear directly from some of our customers as they talk about their Arbury experience.

Barbara
Barbara
Fiat, Walsall
Robert Gooch
Robert Gooch
PEUGEOT, Lichfield
Michelle Quested
Michelle Quested
SEAT, Solihull
Shoaib Ladak
Shoaib Ladak
SEAT, Solihull
Petra Boddington
Petra Boddington
Cupra, Stourbridge
Paul Ilott
Paul Ilott
Škoda, Leamington Spa
Ineakah Ingram-Tras
Ineakah Ingram-Tras
Nissan, Bromsgrove
Amanda Barrett
Amanda Barrett
Nissan, Bromsgrove
Roger Mills
Roger Mills
Škoda, Leamington Spa

Awards

It's not just our customers who recognise the #TeamArbury difference, we've also won multiple awards for our customer service!

Peugeot Guild of Gold Lion Award 2025

Both Arbury, Peugeot in Nuneaton and Arbury, Peugeot in Walsall were recognised for their outstanding commitment to customer service, quality, and performance, placing both dealerships among the top 20 Peugeot retailers in the UK for 2024.

Sales and Aftersales Customer Experience – Most Improved Award for 2024

A huge congratulations to our incredible team, whose dedication and hard work made this possible. Here’s to continuing to provide an exceptional customer experience in 2025!