Testimonials

I took delivery of my new Motability vehicle a Citroën Cactus Flair Automatic, on Monday 30 January and today I received a courtesy phone call to see if everything was OK. It was! I took the car for a run up the M1 today to get to know my new vehicle and I am more than happy with it. I am also very happy with the help I received from Ryan Towers at Arbury, Nuneaton who completed my purchase and collection quickly and efficiently. - Read less

I liked everything about the place as soon as I entered the showroom, all the staff was on hand to help me. I was offered refreshments while we discussed the car I was interested in, they made me feel welcome and as if I mattered to them and I like that. I'm in a wheelchair, and nothing was too much trouble for them, they were excellent. James was just fantastic. There is nothing to dislike about Arbury in Nuneaton. It was spotless ... all over the showroom ..there is nothing bad to say about this showroom or the staff that work there. I would give the Dealership and the Staff 20 out of 10. My car is a Motability car, and in the past I have had Vauxhalls, the Citroen C3 Picasso is a dream to drive, it handles the road well and I just love it. The service from the moment I entered the showroom, to when I collected my new car was excellent. I just felt as if I was an important customer, and not just someone buying a car. They couldn't do enough for me and I will be returning there when its time to change my car again in 3 years time. I would recommend them to anyone, I can't praise them enough. - Read less

Thank you for being so patient with our decision, you may not think it, but your help was invaluable in our purchase and the manner in which we were dealt with by both yourself and others at Arbury was a very refreshing change especially as we had been experiencing the usual pushy couldn't care less sales techniques from other dealers. Guess I just needed a little shove in the right direction - glad its Arbury! - Read less

I have recently purchased a Skoda Rapid Spaceback from Arbury Skoda at Leamington Spa. It is the second Skoda I have purchased and the reason being, apart from the fact that they are a brilliant car is because the salesman who sold them to me is a real gentleman. His name is David Williams who is the second hand car salesperson but he appears to get involved in everything. My first car was 7 months old but my latest is a band new one. The main reason I went back to Arbury was because of the way I was treated the first time. From day one David Williams has treated me with respect and has always been totally honest with me which goes a long way, he makes me feel like a valued customer without going over the top. He is a brilliant salesman and a credit to Arbury and a great ambassador for SKODA. Apart from Dave the whole team are a great bunch and always make you feel welcome. - Read less

I recently purchased and collected a SKODA Octavia from Arbury in Leamington. I dealt with David Williams throughout the agreement and I wanted to say that I received excellent customer care and that I have been extremely satisfied with the experience. David was thorough, knowledgeable and a pleasure to deal with. Thank you for such a positive experience. - Read less

I want to appreciate the outstanding service provided by Arbury, Walsall Road, Aldridge, Walsall WS9 OGG whilst purchasing a Fiat 500 1.2 Lounge. On my first visit the Sales Manager, Mr. Gary Jasper, gave me lots of information and I left with brochures. A few days later I made an appointment for a test drive, although I was quite nervous, I was put at ease and enjoyed the experience, on returning to the showroom I chose interior and exterior colour choices. I was kept informed every step of the way such as, being advised that the car was now on it's way, had landed and is now at Arbury. My next visit was to fill in all the necessary paperwork and, although I still had to wait a few days, I was taken to see my car. Upon collection, the car had been cleaned, brought to the showroom entrance, parked ready for me to take possession, a nice touch. The whole process was made so easy thanks to Mr. Gary Jasper, Sales Manager. Every step of the way he explained all processes and I was always advised that if I had any concerns or questions, to not hesitate to contact him; that was very reassuring this being my first brand new car. Therefore, I would like Gary Jasper to be recognised and commended for such excellent service. He has always been extremely helpful and very professional throughout. Since taking possession of my car I've received a phone call to make sure I didn't have any problems and, yet again, to contact him if I did. That gives me great confidence. Finally thank you for your excellent outstanding service, it has been a very positive experience. - Read less

I had the pleasure of dealing with two gentlemen at the service desk: Mr John Machin and Mr Lee Beckett. They were an absolute pleasure to deal with. I felt that they really cared about helping me. Their attention was exemplary. Even on trips to the USA (which is, of course, famous for good service), I don't think I have ever experienced service such as that. Outstanding! - Read less

After many years of motoring I have had a wonderful experience in purchasing my latest vehicle. I decided to give Skoda the opportunity to 'sell' the Yeti to me, as the wide choice in the market is tremendous. I wanted to find something that stands out above the rest. Without exerting any pressure I was talked through the sheer positives that the Yeti provides. At no time did I feel not listened to, or pressured to buy. I was advised to research What Car and other tests before deciding as well as take it for a test drive. Richard and Will were excellent throughout and really sold the Yeti on me. I really do feel that I have made the right choice and have become very impressed with my Yeti. As they said the Yeti sells itself. I'm looking forward to years of happy motoring. Many thanks again to Richard and Will for their balanced approach and helping me see sense and make the right choice. I feel completely satisfied. - Read less

You may recall that we came to see you on Wednesday 25th May, with our poorly Nissan Juke, from Norfolk, and from the time we entered your car park area, we received professional treatment and fantastic service from all your staff. I would like to mention, two of your team leaders, in particular, for their outstanding customer care and outstanding professional qualities. Thank you Emma McMullen, the professional lady in the front office, Tim, the very professional technician, who took care of the situation, from the time we arrived in the car park at Arbury Nissan Leamington . You are all just amazing people (Thanks A Million) - Read less