Testimonials

It is very rare that I personally receive top-class service. As I work within the service industry as a senior manager, I am frequently disappointed by poor service standards outside of work, but since buying my first SEAT in 2018, I have been delighted to receive superb service from Arbury, SEAT in Solihull, and recently I have been especially delighted with Lewis Quinn. Lewis was extremely professional yet also friendly and personable. A very efficient and thorough member of the team who has installed a great deal of confidence in the Arbury brand. - Read less

My experience was good: the staff were friendly and helpful, and Luke looked after me and helped me a lot when test driving the two cars I chose to drive. Overall, a good experience and would definitely recommend Arbury, Citroën in Nuneaton for someone to choose their next car. - Read less

Following a very shocking accident that saw my beloved 208 Intuitive written off, I contacted Rob Goodenough about another 208 that you had in stock. The car was transferred to Lichfield and the new love affair....208 love affair...began! Rob and Richard Ball have looked after me brilliantly and have made a very traumatic time less stressful. Thank you. - Read less

This was my first business encounter with Arbury, Peugeot in Nuneaton. I enjoyed the way I was allowed to browse the stock on arrival. Salesman John then offered his expertise, which helped with our subsequent selection of a Peugeot 108. We left to think things over and we were not put under any pressure by John, which we appreciated. On returning the next day John helped us finalise things with more information and advice. Tony, the Business Manager, was also very helpful and professional and crafted us a good deal for part-exchange and finance. Overall we were very impressed with the service. - Read less

I received my latest new Qashqai two weeks ago. I would like to put it on record that Anthony Higgins has not just sold me more than one Qashqai over the last 6 years, but more importantly he went 'the extra mile' to enable me to help resolve setting up my car insurance in a totally professional way. Thank you. - Read less

I cannot remember a time in recent years when I have received such excellent service, from any business, as that I have recently received from Arbury Walsall, relating to the oil leak on my precious little Peugeot 107. The effort made by your staff to achieve a satisfactory conclusion has been very much appreciated. I would also like to say thank you for the provision of a loan car which enabled me to stay mobile during the near six weeks that the vehicle was with you. I have to give a special mention to Rebecca Wood who, always cheerfully, ensured that I was kept completely informed of progress (or not), all the way through this experience. My car will be due for its annual service and MOT near the end of March and I shall be very happy to bring it to you. Thank you! - Read less

I recently had reason to visit your dealership over the Christmas holiday period and would like to commend the service department member of staff, Mitzi, who dealt with my enquiry. As I discussed my reason for bringing my vehicle to you, she showed true knowledge of her subject and also brought to my attention a recall by Peugeot, relevant to my vehicle, that I had no knowledge of beforehand. The required repair was carried out quicker than I thought would happen over the holiday period, so my vehicle was returned to me in a short timeframe, cleaned as well, which was unexpected. All in all, a very satisfactory outcome. Well done to all staff involved, but especially to the technician who correctly identified the cause of the problem, and to Mitzi for her professionalism and product knowledge. - Read less

We have just purchased our third car from Arbury, ŠKODA in Leamington, and, as always, we have had exceptional service throughout the whole process. We have been fortunate to have always dealt with David Williams, who has been extremely helpful and courteous, and guided us every step of the way to buying the car that is right for us. He is so knowledgeable in every aspect of the car industry, and was so patient when we had so many questions to ask him! He really couldn't have been more helpful. We are so pleased with our new car, and have the peace of mind that, as in past years, the future servicing will all be taken care of by your excellent staff. On our behalf, please thank David Williams for all the work he has done for us. Many thanks. - Read less

Both my wife and I were very, very happy with the service, welcome and accommodation at the dealership this morning. The Peugeot experience was second to none and far exceeded our previous brand experience. We were relieved to receive a professional service from people who care and make you feel welcome every time you visit. It’s a real pleasure to be a part of your journey. - Read less

I am very happy with the service supplied. I don’t like to mess about when I’m changing cars, and Mark was happy to just provide the 'light touch' for me and to go the extra mile without request! Communication was excellent via messaging and email. Sam also provided excellent service and sorted out my finance with minimum stress and excellent efficiency. I am very happy with my new purchase from Arbury and I have already recommended Arbury to two friends and family. - Read less