Testimonials

Good morning I have just purchased a Peugeot 508 and dealt with Alex from your Leamington Spa dealer. He has been nothing short of fantastic, from my initial enquiry right through to delivery of the vehicle. He delivered on promises and on time. A complete credit to your business and completely breaks the traditional perception of a "sell at all costs" car salesman. Once again, a great service from Alex and hopefully the car will now deliver as well as he did. - Read less

Another letter of congratulations on your excellent team at Arbury. Whilst staff have changed over the period of time that we have visited your dealership, you have managed to keep the core values that we like, and they are values that keep us recommending Arbury Citroën to friends and family. On this occasion Jake Wilson’s bravery must be commended when he accompanied me for a test flight/drive, and the fact that he continued to sort out my purchase shows strength of character. Tom Charles did a brilliant job of sorting out the deal that won me over to make car 30’s purchase and made it easy to move through the paperwork that this entailed. High praise for Charlotte Storer must be added as, being one of the first people you encounter on entering the dealership, her bright, cheerful personality and efficient coffee-making skills are a credit to your dealership. She also sorted out my new service plan with no problems. It only leaves me to say that you have a great team and it is thanks to them that we continue to visit and recommend Arbury Citroën. We genuinely feel welcome and not just a customer when we call in, and that goes a long way in keeping us returning. - Read less

Excellent service all round from Arbury. Kevin, who dealt with our finance application, explained everything very clearly, ensuring we understood all aspects of the application. He took time to answer all our questions and any queries we had. On the whole, he made the process very easy.   What can we say about Raj... Well, from our first meeting when we explained what car we were possibly looking for, he was polite, professional and, like Kevin, he listened to us and answered all our questions. He kept us informed every step of the way throughout our purchase and we thought the video messages were a lovely touch. They make you feel like a customer who matters and not just another tick on the target chart. When we picked the car up on Sunday, he spent time with us ensuring that we understood the different controls and showing us how they worked. He made clear that, should we encounter any problems or just need an answer to a question, he is only a phone call away.   Both Kevin and Raj made the entire purchasing process a pleasure.   Thanks to both concerned. - Read less

The service given by Arbury has been first class. The Sales Executive, Raj, has been brilliant.  Not at all pushy and didn't make you feel like you were just another tick on the board for September sales targets.  He was friendly, polite and very helpful. Nothing too much trouble and always made us aware that if we needed any help or information, he was only a phone call away.   When called in to complete the finance documentation, we dealt with Kevin. Again, like Raj, he was very helpful – we didn't feel rushed at all and everything was explained in a simple and clear way.   Everything to do with the purchase went very smoothly and the little video messages were a lovely touch.   We look forward to picking the car up this coming Sunday.   Thanks to all involved in our purchase. - Read less

My wife has just bought her second car from here. As usual the gentleman who helped her (Luke) was very knowledgeable and helpful. The showroom is clean and there is plenty to look at. It has a seating area with drink facilities and a few things for the kids to do. Thanks again! - Read less

Billie-Jo from Arbury Lichfield and her team worked so hard to a very tight time schedule to ensure everything was sorted so my son could pick up his new car after his holiday. I was given the unenviable task of finding him a car at short notice, but Billie-Jo made it an easy task! Whatever problems came up, she sorted – even one that occurred on her day off!! I cannot recommend this car dealership more highly. This is the fourth car my family have had from here and each time they have been highly professional yet personable, and incredibly kind and helpful. Thank you, Billie-Jo! - Read less