Testimonials

It's a pleasure to have the comfort of dealing with such a professional team. Second to a house purchase, buying a car is a major investment for most people, and the last thing you want is to get it wrong. Arbury, PEUGEOT in Lichfield give you confidence. In particular, Rob and Richard have been most helpful and unbiased. This will be the 10th car I've bought from Rob over the years. Thanks again for your help. - Read less

I had my vehicle serviced by your dealership for the first time and I just wanted to pass on my thanks for the excellent service I received. From the point of booking the appointment, having the vehicle collected, dealing with the service team and also your lovely receptionist today when I needed to call to ask a silly question, everyone has been extremely professional and a real pleasure to deal with. I've not used your dealership before, but it will certainly be where I have my car serviced going forwards. Please pass on my thanks to all involved. - Read less

I was thoroughly impressed with the level of service offered by Charlotte in the Service department. She was organised, polite, reassuring and professional. I came away confident that I was dealing with someone who cared and who was able to deal with and find solutions to our issues. So far, I am happy that, having flagged up the issues, Arbury were quick to offer assistance, to be open and honest about the logistics of getting things sorted and to be flexible to arrange suitable solutions. Having at first been happy with the professionalism of the Sales department when buying the car, then having a very positive experience with the Service department, I am left further contented in the knowledge that I have bought a car from a respectable, professional and trustworthy dealership. - Read less

Just a quick email to say what a credit Andy Parton is to your team at Arbury, Peugeot in Bromsgrove and, of course, his customer service score is 10/10. I picked up my car today and the service that I received throughout from start to finish was exceptional. I felt at ease at all times, and even though I was slightly nervous driving the car away, Andy was understanding and patient. I’m thrilled with my new car, and can’t thank him enough! - Read less

My car was booked in at 9.30 am for a minor Service & MOT. On arrival, there was antibacterial gel & also the NHS app to be scanned. I was called over to the desk very quickly, so I left my keys, service book and locking wheel nut, and confirmed I needed my car to be ready for collection by 3.30pm. I also asked them to check my battery and air conditioning, in case it needed re-gassing. Within 5 minutes I was out and on my way home. Sam called at 1 pm to advise the service was completed and that it had passed the MOT test. She also confirmed the battery was good, as was the air conditioning, and I could collect my car whenever I wanted. I gave mostly 10s on the feedback form because I was so pleased with how professional the whole experience had been – very quick and safe check-in – video of the vehicle check with advice and the helpfulness of the staff, especially Sam, who was lovely. This is why I will stay with Arbury. - Read less

What great service, from Emily booking me in and offering me collection and delivery, to the friendly and professional driver returning my Fiat 500. Shoutout to Steve for a clear CitNOW video, and Mohammed for being concise on taking payment. 10/10 from start to finish! Thank you! - Read less

Safe, friendly, knowledgeable, relaxed and friendly phone calls, plus emails that are easy to read and understand. And Anthony Higgins was a gem! Talked me through the whole process, listened to me and helped enormously with what I had to do! Chose the right car, brilliant drive, he was a true gent, and the step-by-step guide was invaluable. - Read less

Great morning at Arbury, ŠKODA in Leamington Spa this morning! I took my wife to collect her new car (70th birthday present) – a ŠKODA Fabia Colour Edition TSi 95. We only went in on Monday looking to sort out a battery fault and some new tyres for her old Fabia (15plate), but ended up with a new Fabia for her instead! Thanks to everyone at Leamington, especially Lee in sales, for another great job; that’s our 7th car from you! And thank you to Cheryl on the Service desk, who is always available to answer any questions and sort out Service contracts and appointments for us. Once again thank you to everyone - Read less

Well, what can we say? We picked up our 22nd Fiat car yesterday, having had a variety of models over the years. The majority of cars we have purchased from Matt Green from Arbury in Walsall. He is by far one of the nicest, most reliable and trustworthy professionals we have met in the car world. Dru Simmons has now taken over with our purchases, since Matt's promotion. Dru is knowledgeable, professional, friendly, and makes sure we are happy to drive off the forecourt. We consider Fiat cars to be good, reliable cars. Although not the cheapest car, we are, however, guaranteed a safe car with or without many of the extra accessories that come with the vehicle we choose. Matt and Dru are both considerate and always offer the best to meet our expectations. Will we move from Fiat? It doesn't look like it! We are hoping to be on the Christmas party invite this year! - Read less

As a woman on her own purchasing a car, I found most garages I visited to be intimidating, but didn’t feel like that at all here. Wayne was excellent throughout – everything I asked about the car or any issues I had, he resolved completely. I was also impressed with the deal I had and even having petrol in the car when I collected was impressive!! The mandatory sales process of covering all the necessary insurance options was quick and easy and, again, it felt like it was my choice and my decision, and everything was explained. I would recommend Arbury to anyone and everyone I know, as I couldn’t fault the service and felt at ease throughout the whole process. - Read less