Testimonials

Having been a customer of yours for 10 years and having bought all my cars from you and had the cars serviced by yourselves, I feel I have to make the following comments. While it's always easy to comment on any shortcomings, I have to say that in my recent dealings with your Service department about issues on the car I bought last year, I have nothing but praise for the way it was dealt with. That praise is for a particular individual, Leah Greaves. She epitomises what customer service is meant to be. She kept me informed on what was happening throughout, and was very thorough and professional in ensuring that the problems were dealt with. I always felt confident that she would deliver a successful outcome. The real test for any company is not when matters go well but how they deal with any problems when things go wrong. She was excellent and strengthened my faith in Arbury that they will always give an outstanding service. She is what customer care is all about. - Read less

Thank you so very much for your kind assistance when I bought my new car. I’ve never bought a Citroën car before, and I wouldn’t hesitate in buying another one in the future, as I’m so very pleased. Your assistance was second to none – especially Christine Ward, who couldn’t have been more helpful. I’m a very particular person about my car and couldn’t fault your patience. Thank you once again! - Read less

We’d like to say a huge thank you to Mark Touron (and other staff) for making our car purchase such a stress-free and positive experience! Mark was very professional, knowledgeable, friendly and we didn’t feel under any pressure. The customer service, and negotiating our sale and part-exchange, was very transparent and honest – going above and beyond what we were expecting! We would have no hesitation in coming back to Arbury in the future. Well done! - Read less

We would like to say how impressed we are with the customer aftersales care and the perfect way in which everything has been handled with regard to our vehicle's service and MOT yesterday. All your staff we had contact with have been totally helpful, professional and friendly. Thank you all for a perfect motoring experience. - Read less

I'm always very pleased with the Arbury service team, they could not do better, and the sales team are also very good. That is why I have bought at least six PEUGEOT cars from the team. I choose a car based not only on the make and model, but also on the after sales care. On all counts I am very pleased! - Read less

An amazing service from all concerned. I’m certainly not the most confident of drivers so I value the expertise of the Service team. They listened to my concerns and acted on them. I now feel incredibly reassured and safe driving my car. My car was collected and returned to me at home. It had been cleaned inside and outside, too. This is an extremely professional service for which I am very grateful. - Read less

Cannot thank the team enough. From Emily who booked my service and MOT with such ease, to Lewis carrying out the work and calling me to advise every step that was going ahead. Thank you for the great work and the fantastic service throughout the whole experience. Keep up the good work! - Read less