Take a look at what some of our customers have to say about their Arbury journey.

We shall return!

We dealt with Jonny Shah who dealt with us in a business-like, courteous and efficient manner, clearly setting out all aspects of the car and finance. A pleasant car purchasing experience. We shall return!

Godfrey Clasper

Ticked all the boxes

We are very happy with our purchase of a 2-year-old, 5,400 miles Škoda Fabia Estate from your Leamington site. Our first impression when we found this car on Autotrader was that this car was reasonably priced and we do appreciate realistic pricing, avoiding the hassle of a... Read more

Mike Goodger

10 out of 10

Thank you to Charlotte for all your help yesterday. I really appreciate how you helped me out, given that I was having to carry the baby and all his stuff round with me. I know you and your colleagues in the Servicing department sometimes have some challenging customers to d... Read more


First-class service

Fast and efficient, extremely helpful. Billy not only helped me when I had issues, but she also did it in the most dignified manner. I would have no issues at all recommending anyone I know to go and visit the team at Arbury in Lichfield. From start to finish, on a... Read more

Mr A Edge

My Peugeot 208

Fantastic! Wonderful! Love, love, love it! Delighted with my “new” Peugeot 208. As soon as I realised the boot space took my golf clubs easily, I was hooked. Excellent customer service from Shane Goldstein and Richard Ball. Buying this car has been a superb experi... Read more

Carole Wellings

Great team

My car was booked in for a service and the service I got was excellent. I was informed via video what the Service team had done, which is great, as you don't get that anywhere else. My car was then cleaned inside and out, which I was very pleased with. Thank you, Arbur... Read more

Melissa Lewin

Friendly and efficient

The staff here are always friendly and efficient. The service is always done within the timeframe given and I appreciate the video updates. The waiting area is comfortable and I like the availability of the complimentary hot drinks. Another plus is that, as a woman, ... Read more

Lynn Chorley

Exemplary Service

I would like to express my heartfelt thanks to Trevor, Darren and James. My young son had been ‘helping’ me unlock the car and unbeknownst to me, he had also relocked the car while I had been putting him in. I secured him in his car seat and shut the door, only to rea... Read more

Amy Pedvin-Lewis

Professional and courteous

I would like to compliment Neil on the care and attention he exercised during my daughter and her partner’s purchase of a second-hand car from you. From my first phone call to signing on the dotted line, he was very professional and courteous throughout. I would certa... Read more

Janet Smith

A most pleasurable experience

I want to say that the purchase of the used 508SW from you was a most pleasurable experience, thanks to the attention of all your staff, but particularly Rob Goodenough. My wife and I were treated with the greatest courtesy and respect, which was greatly appreciated. Than... Read more

James Harrison
Customer Service X
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