Both Scott and Tom were very helpful and we couldn't have asked for better service. When we picked the car up Scott was explaining all the controls, touch screen etc. I have had a courtesy call asking how I am getting on with the car and was told I could ring or go in anytime if I had any questions or needed help with anything. This is the second car we have bought from Nuneaton and we couldn't ask for anything better. - Read less

In a world where everyone wants to complain about anything, I feel that when praise is due, it should be mentioned! I brought my car in today for its service. Upon arrival into the showroom, I was greeted by Laura, with a warm welcome! She was friendly, polite, and professional She assisted me taking great care when inspecting my vehicle, and checking if I had other things that needed to be looked at? During my wait, she regularly checked if I needed a drink? If I was ok? And making sure to keep me up to date with how the service was going! When my car had finished being serviced, she dealt with my paperwork while taking the time to explain all that had been done She then went to see if my car was ready, and when she learned it was still to be cleaned she was very apologetic, why? I understand that I'm not the only person to be dealt with today so fully understand I would have to wait! She even offered me the chance to return later to have my car cleaned! What a wonderful, representation of your dealership! Surely there is a reward scheme for situations like this, and I hope that Laura gets recognised for the excellent customer service she has shown me today? Well done Laura :-) - Read less