Arbury, CUPRA in Stourbridge in top 5 for customer satisfaction

We secured fifth place in the quarterly list of CEM (Customer Experience Management) performers, exceeding the overall customer satisfaction targets for both sales and aftersales.

The announcement comes hot on the heels of CUPRA UK celebrating the brand’s best Q1 on record, achieving a year-on-year increase of 32.58%.

Our Managing Director, Ben Archer, commented:
“This is a phenomenal result and the whole team should be very proud of their hard work. Here at Team Arbury, we pride ourselves on going the extra mile to ensure our customers have an exceptional experience with us. And although we like to toot our own horn, it’s fantastic to gain this recognition from our wonderful customers and CUPRA UK!”

And the good news for the showroom doesn’t end there, as CUPRA UK will be treating them to a team lunch.

Launched in 2018, CUPRA has made a big impression and become renowned for challenging the ordinary. Designed to excite your senses, the brand offers complete driving freedom. But the cars are only part of the story – and the passionate teams at CUPRA showrooms help drivers find the model that perfectly enhances their time on the road.

At Arbury, CUPRA in Stourbridge, we’re delighted to have been recognised for our excellent customer service – not only in sales, but in keeping our customers’ cars running smoothly.

So if you have a penchant for all things performance, why not come down to our Stourbridge showroom? Our CUPRA Masters are here to chat in a relaxed, contemporary and high-tech space.

For more information or for details on any of the models in CUPRA’s supercharged range, please visit: https://www.arbury.co.uk/cupra.