Motability helps keep users mobile by extending expiring leases

Motability helps keep users mobile by extending expiring leases

At #TeamArbury, despite our dealerships temporarily closing, we are here to keep you updated with any government or industry announcements that may impact your mobility during the UK lockdown, as the country fights the coronavirus pandemic.

We have looked at the government announcement of suspending MOT tests for six months, and also want to highlight the latest advice from the Motability Scheme. The scheme has helped thousands of people get mobile, and we know that Motability customers might have concerns during this period of uncertainty – especially with dealerships being closed.

Motability have set out to give peace of mind to their customers, saying they are doing everything they can to keep you mobile. They have established a remote-working team, and have published an article answering their most frequently asked questions.

One important announcement is that the scheme has confirmed that it will be extending leases for a six-month period for users approaching the end of their lease. This will be automatic, so there is no need to contact Motability about this.

Another concern Motability touches on in their FAQs is breakdowns/urgent repairs. With less people travelling to work and schools closing, the roads should, in theory, be quieter, but unfortunately breakdown services will still be required. Motability confirm that their partner services are still running, including the RAC and Kwik Fit.

Your Motability questions answered


The Motability FAQs cover aspects such as adding a new driver if yours is unable to drive you. They also answer questions about the Good Condition Bonus, Advance Payments and upcoming Motability events.

View the FAQs in full here. Motability say this page will be regularly updated to adapt to the ever-changing situation – so if you’re a Motability customer, we would recommend bookmarking the page!

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Financial Disclosure

Cathedral Motor Company Limited is an Appointed Representative of Automotive Compliance Ltd, who is authorised and regulated by the Financial Conduct Authority (FCA No 497010). Automotive Compliance Ltd’s permissions as a Principal Firm allows Cathedral Motor Company Limited to act as a credit broker, not as a lender, for the introduction to a limited number of lenders and to act as an agent on behalf of the insurer for insurance distribution activities only.

We can introduce you to a selected panel of lenders, which includes manufacturer lenders linked directly to the franchises that we represent. An introduction to a lender does not amount to independent financial advice and we act as their agent for this introduction. Our approach is to introduce you first to the manufacturer lender linked directly to the particular franchise you are purchasing your vehicle from, who are usually able to offer the best available package for you, taking into account both interest rates and other contributions. If they are unable to make you an offer of finance, we then seek to introduce you to whichever of the other lenders on our panel is able to make the next best offer of finance for you. Our aim is to secure the best deal you are eligible for from our panel of lenders. Lenders may pay a fixed commission to us for introducing you to them, calculated by reference to the vehicle model or amount you borrow. Different lenders may pay different commissions for such introductions, and manufacturer lenders linked directly to the franchises that we represent may also provide preferential rates to us for the funding of our vehicle stock and also provide financial support for our training and marketing. But any such amounts they and other lenders pay us will not affect the amounts you pay under your finance agreement, all of which are set by the lender concerned. If you ask us what the amount of commission is, we will tell you in good time before the Finance agreement is executed. All finance applications are subject to status, terms and conditions apply, UK residents only, 18’s or over. Guarantees may be required.

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