Citroën are helping to keep NHS key workers on the road

Citroën are helping to keep NHS key workers on the road

We’ve got some great news! To help keep NHS workers on the road, Citroën is now offering important elements of their Roadside Assistance programme to all NHS workers who currently drive a Citroën and do not already have a form of emergency support/recovery of their vehicle, should it suffer a mechanical breakdown.

Previously only available to customers who had bought a new Citroën for 12 months after the date of registration, Citroën are delighted to be able to offer this as a thank you for working so hard to keep our country healthy during the COVID-19 pandemic.

How does it work?

If your car breaks down on the road or at home and is immobilised, Roadside Assistance will be available to perform repair work right there – either permanent repairs or a temporary fix until a permanent repair can be arranged – or, if that’s not possible, recovery to the nearest Citroën Authorised Repairer or Independent Motor Trader of your choice up to ten miles away will be provided.

If your vehicle does have to be recovered, you’ll be offered a taxi journey for you and your passengers to complete the journey (to a single destination up to 20 miles away).

To make use of this service, you’ll need to call Citroën Roadside Assistance on 0800 197 2046, quote “NHS Key Worker”, and provide the following information:

- The make, model and registration number of your car
- The exact location of your car (e.g. the road you’re on or the nearest junction)
- Your telephone number
- The cause of the breakdown, if you know what it is

You’ll also need to have a current NHS Care Identity Number (Smart Card) or Trust ID Badge to show your eligibility for the programme.

Services not included

The Citroën Roadside Assistance programme only covers manufacturer-based or mechanical faults on the vehicle. You will still be responsible for the cost of any parts or specialist services required to complete the vehicle repair. This includes breakdowns resulting from a fault that has previously been attended to where the original fault has not been properly repaired or advice given has not been followed after a temporary repair. Onwards mobility is not covered to work/home.

Stay safe,

#TeamArbury

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