Nissan are helping to keep key workers on the road

Nissan are helping to keep key workers on the road

We know how important our key workers are, which is why we’re thrilled to announce that Nissan is now offering important elements of their Roadside Assistance programme to all key workers who currently drive a Nissan and do not already have a form of emergency support/recovery of their vehicle, should it suffer a mechanical breakdown.

While previously only available for customers who had bought a new Nissan for a year after the date of registration, Nissan are delighted to be able to offer this as a thank you to all key workers that are working hard to keep our country moving during the COVID-19 pandemic.

How does it work?

If your car breaks down on the road or at home and is immobilised, Roadside Assistance will be available to perform repair work right there – either permanent repairs or a temporary fix until a permanent repair can be arranged – or, if that’s not possible, recovery to the nearest Nissan Authorised Repairer or Independent Motor Trader of your choice up to ten miles away will be provided.

If your vehicle does have to be recovered, you’ll be offered a taxi journey for you and your passengers to complete the journey (to a single destination up to 20 miles away).

To make use of this service, you’ll need to call Nissan Roadside Assistance on 0330 123 1231, quote “Key Worker”, and provide the following information:

- The make, model and registration number of your car
- The exact location of your car (e.g. the road you’re on or the nearest junction)
- Your telephone number
- The cause of the breakdown, if you know what it is

Services not included

The Nissan Roadside Assistance programme only covers manufacturer-based or mechanical faults on the vehicle. You will still be responsible for the cost of any parts or specialist services required to complete the vehicle repair. This includes breakdowns resulting from a fault that has previously been attended to where the original fault has not been properly repaired or advice given has not been followed after a temporary repair. Onwards mobility is not covered to work/home.

Stay safe,


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