Our customers are at the heart of everything we do – and we’re proud to share that our commitment to delivering an outstanding experience has once again been recognised.
Autotrader have placed several of our dealerships in the top 15% of UK retailers for customer service, based on real reviews from customers like you, reflecting the care and dedication our teams bring to every customer interaction.
We’re delighted to see so many of our dealerships across the group earn this well-deserved recognition including Arbury, Peugeot in Lichfield, Nuneaton, Leamington Spa and Stourbridge; Arbury, Nissan, in Leamington Spa; and Arbury, SEAT in Solihull and Stourbridge.
These dealerships have achieved a 4-star or above rating over the last 12 months, responded to 95% of negative reviews (1- or 2-star reviews), had a high review-to-sales ratio and collected a minimum of 10 genuine reviews. These statistics reflect the positive experience shared by our valued customers.
But these achievements are more than just a celebration; they’re a reminder of why we do what we do. Every review, every comment and every bit of feedback is what drives #TeamArbury to continue to maintain exceptionally high standards of customer care.
We want to take the opportunity to thank all our customers for your trust and support. Whether you’re looking to buy a new car, service your vehicle or need any advice, Arbury are on hand to help you drive with confidence. Experience the award-winning customer service you deserve at Arbury.