Testimonials

Big shoutout to Dave Williams, who has now sold me my second ŠKODA. I collected my vRS yesterday, and couldn’t be happier. Dave contacted me via email some weeks ago with incoming stock to see if I was interested – I fed back what I was after, and he hit the nail on the head the day before this arrived. He’s answered every question, dealt with all my queries, sorted a test drive and delivered the deal. After the test drive I was worried about the brakes, and they were all replaced. I mentioned I wanted a roof rack, and he sorted that. I asked about car tax – the full year was already paid. My trade-in had some wear and tear, and he told me not to worry because that would be all taken care of. He’s a credit to Arbury, and I would happily recommend him to friends and family. Until next time, Dave and Team Arbury! Stay safe, and Happy Christmas! - Read less

I was extremely pleased with the efficiency of getting my car in and out of the dealership. I expected the car to be finished at 4pm, but it was actually ready an hour early, which was amazing! The car was also unexpectedly washed and cleaned on the inside, so that was a lovely surprise too. Phil most definitely looked after me while I was in the dealership and answered all my queries. Overall, the experience was 10/10. - Read less

I'd like to say a huge thank you to Team Arbury for the best service experience ever. Particularly during these difficult Covid times! I've used your garage for several years and am always extremely impressed with your professionalism and quality of work. I continue to be a very happy customer and will remain so, recommending you to everyone. - Read less

My wife, Hannah Atkins, and I just wanted to say a big thank you and to make you aware of our recent experience at your Service department when her Motability car had a service on Monday this week. The service we received from Donna was way beyond her job. She's truly a diamond in disguise and a massive credit to Arbury, Peugeot in Nuneaton. She's always been first-class at her job, but with the problems that we had with my wife's car she definitely did 1,000% more than anybody else would ever do. We've already made our minds up that when my wife's due to change her car again in two years' time we'll definitely be coming back to Arbury, Peugeot...and that's down to not only John Middle, who sold us the car, and Donna on service, but also the rest of the team. You've all shown your fantastic work, especially in the current pandemic. Once again, a big thank you for everyone's help over the past two days. Very much appreciated. - Read less

I have to let you know what a pleasure it was, buying my car from Arbury. Having seen it advertised online, my husband phoned to confirm that it was still available and spoke to Ash who assured us it was. When we arrived, Ash showed us the vehicle and then took us inside to discuss the financial side of the purchase. At this point, the customer experience went from good to exceptional; so often when buying cars we've spent ages negotiating with a salesman who's had to keep asking his manager, leaving us waiting for long periods of time. We had none of this with Ash. We confirmed the price of the car, the value of my old car for part-exchange and the financial options. We decided we'd go ahead, subject to the test drive; I took the car out first then my husband did, and at no point were we made to feel that we were asking too much by requesting a second drive. Ash gave us a few minutes to chat and we confirmed that we'd go ahead with the purchase. Ash was exceptional throughout! We viewed the car on the Monday and picked it up on the following Saturday, my old car already back on its original registration and the transfer of the Nissan X-Trail to my name already in process. Ash fulfilled and exceeded my high standards. We'll be recommending Arbury to anyone looking for a Nissan in future. - Read less