Testimonials

I recently purchased a Peugeot 208 GT Line from Arbury Leamington and have been thoroughly impressed with the high level of customer service.   I mainly dealt with Alex Kerr and David Owen who were both informative, friendly, yet professional. As soon as you walk through the door at Arbury, you are immediately greeted and offered either a hot or cold drink. All members of staff are very aware of the customers.   I wanted to say a huge “thank you” to Alex for helping me find a car that ticked off every requirement on my list (apparently that is very rare!), providing different quotations when circumstances changed. Also to David for finalising the finances and end paperwork. I truly appreciate the end “deal/price” we agreed on – I am very lucky!   As stated above, I have been extremely impressed and will continue to use Arbury in the future as opposed to my local dealership in Coventry based on this. I will, with ease, be happy to recommend to my friends and family members as well. Kind Regards, Ellie Hearn - Read less

I have, since using your services, always been happy with the way things are done at Arbury Peugeot dealers. When entering, we feel we are going to be looked after and the atmosphere makes us feel welcome. We are offered coffee, or tea, an important part of the experience, even if we do not use the facility, and when all is ready my vehicle is brought around to the front door. I feel like a VIP. Amy is first class, a pleasure to deal with, a very good ambassador for your company. - Read less

On Wednesday I took my car into Arbury Peugeot, Bromsgrove for a pre-planned service. All the arrangements in advance of the day, on the day itself and afterwards were seamless. The reception staff in Bromsgrove, Amy and Charlotte, are exemplary, with nothing too much trouble. They are both pleasant, bubbly, polite and very professional in the way they deal with customers. In addition, the communication on the day was spot on with promised phone calls all received as well as the video/commentary of the car on the ramp. All other staff I came into contact with at the dealership are also very pleasant and welcoming. All in all, a superb customer experience, which has led me to sign up for a further servicing plan going forward. 10 out of 10 from me! Regards Gareth Wigley - Read less

The service was great as usual. I really like the collection and drop off service and the chap at Arbury is so friendly. I also really like the video walkthrough of the underside of the car that is sent by email. I will continue to use Arbury as I trust the service I am getting, and everyone is very professional and friendly. Thank you Kasia - Read less

My Feedback – ŠKODA The buying experience was the best we have ever had. Dave Williams is an excellent salesperson. He is friendly, personable, informed and helpful, without being pushy. Incidentally, we also visited another dealership to view a similar car, and the difference in the experience was huge: the car had only had a superficial wash and looked used although it only had 17K miles. Extra hidden charges emerged when we talked figures, such as £250 for 12 months' warranty. The sales guy was very pushy (which turned us straight off) and was desperate to meet his sales target for the end of January,. He was also heavily pushing extras like paint protection, which we did not want. We won’t be going back there... We plan to change our other car next year and Arbury will be at the top of the list! Regards, Jim Buchanan - Read less

Thank you for the recent purchase of my new car from Arbury Walsall. I'd just like to say that you're 10 out of 10 – customer service is second to none, looked after from start to finish from the Arbury team, great sales from Wayne, servicing from John and Ahmed and reception staff, with liquid refreshments. Well done all at Arbury Walsall – a fantastic job throughout. - Read less

I was completely satisfied with the performance at Arbury Peugeot Leamington Spa when I had my car serviced in January 2019. I found the whole experience was streamlined from the time I left my car in the morning until the afternoon when I had it returned. The reception staff member, Rob Mobbs, was very helpful, attentive and kind as always. It was very encouraging to be able to view the video when I got home. Thanks. Jean Powrie - Read less

Picked up my new Fiat 500L Cross today from Arbury Walsall. I have had Fiat cars for well over 30 years. Best cars ever! I have had Fiat Unos through to Fiat 500X and everything in between, apart from the Spider – I think I may struggle to get in and out! My husband and I both have Fiats. We have known Sales Executive Matt Green for nine years and have bought Fiat cars from him since then. He is professional and courteous with a sense of humour. No pressure to buy, but Matt always looks at the best deal available. Although we have known Matt for nine years and have heard (but never seen) how his children have grown, he always maintains professionalism during a sale. We followed him from his and our previous Fiat dealer because of his expertise. He certainly deserves a Sales Executive Award! - Read less

I have used your dealership for quite a while now and have my car (a C4 Picasso) serviced and maintained by Arbury, as I have a service plan. My latest visit was last week where once again I found the level of service and customer care to be excellent. On the several occasions my car has been in to Arbury Citroën the work has been carried out quickly and efficiently with no fuss or drama. The main reason for my email is to provide you with positive feedback on one staff member in particular. Most of the times I have been into Arbury I have dealt with Charlotte in the Service department and I must say that her customer service is exceptional. She is polite and professional and always does exactly what she says she is going to do, and I am always kept informed of the progress. Charlotte is courteous at all times and very helpful. It may sound cliché but nothing seems too much trouble for her! Can you pass my thanks on to Charlotte and can I say that she is a credit to you at Arbury. Very impressive. For as long as I keep my current car I will not be using any other dealership to maintain/service it as am always satisfied with the level of service I get from Arbury Citroën. - Read less