Testimonials

Take a look at what some of our customers have to say about their Arbury journey.

Outstanding service

It was a real pleasure to have my car MOT done at Arbury in Walsall. We arrived at 8.30 am as agreed and the process was great. Jon informed us that the MOT test would take a minimum of one and a half hours. We agreed to wait. Jackie, at reception, was fantastic; exceptional... Read more

Sunnil

The friendliness was by far the best part of the process

It was a pleasure purchasing my vehicle from Arbury in Nuneaton. At no point were we made to feel pressured, nor did the salesman, Mark Hyatt, attempt to push a product/package/vehicle we did not express an interest in. While information was provided on the PCP and other ... Read more

Matthew Oulton & Lisa Jones

I will recommend the service to people I know locally

I would recommend the service I received from John Middle at Arbury to anyone looking for a fair, non-pushy sales experience. I felt I was being dealt with by someone who was knowledgeable about the range on offer and professional in his manner. I will recommend the servi... Read more

Alan Mynard

Blown away by the great service

I have a Citroën garage two minutes from my house in Coventry but travel to Arbury, as I am blown away by the great service I receive and will continue to bring my car to you in the future. I appreciate the little videos you send so that I can see what work is being done o... Read more

Rahil

A pleasure to deal with

My experience at Arbury was a very positive one, from my first visit to look at the car to the day I picked up the vehicle. I was always kept informed about when the car would be arriving at the dealership, so felt I was always the main focus. Andy Parton was a pleasure to d... Read more

April Greenaway

In good hands.

I’ve just bought a used Fiat Tipo from Johnny at SEAT in Solihull. I saw the advert in Autotrader, pressed ‘text seller’, and two minutes later I was texting with somebody. I was told that the Sales department would get back to me as soon as possible, and this was S... Read more

Pedro Sousa

I feel as if I have bought from a very well trusted friend

I had a very good experience previously with your Nissan dealership in Bromsgrove when helped by the lovely Laura. Unfortunately, the vehicle was out of reach on renewal so I changed the make. Neil Cameron did that little bit extra when I visited Arbury in Solihull and when ... Read more

Bob

100% for everything

I am pleased to comment very favourably on my visit to Arbury this morning in response to a safety recall from Nissan. I was impressed by the friendly and helpful response from Emily when I first telephoned to book an appointment, which was once again confirmed on my visit t... Read more

Dr Michael Grimmitt.

I definitely will be buying my next car from Arbury

I would like to take this opportunity to express my gratitude to Lewis Quinn, the sales executive I had the pleasure of dealing with. From the moment I spoke with him over the phone to enquire about the car to arriving at the showroom, he showed true professionalism. I was n... Read more

Christopher

Absolutely Amazing

I’ve been really impressed with the friendly and welcoming staff...I had to bring in my kids on two visits and the staff were very helpful and accommodating. The service I received from Nathan Bell was absolutely amazing. He went above and beyond to help find what I ne... Read more

Rebecca Hicks
Customer Service X
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