Testimonials

I just wanted to write you a quick note to thank you for all your help with the car in these very challenging times. The speed and ease with which you helped me change was exceptional and will be a massive help in the short term. The service has been first-class throughout. Please pass on my thanks to William as well. I look forward to being in touch as and when the situation changes. I have no hesitation in referring Arbury ŠKODA to my friends, colleagues and family. - Read less

I was really delighted by the service to my car at Arbury Lichfield. I would like to praise you for the ease of booking, clarity about COVID-19 requirements, the procedures when I arrived with my car, the efficient and professional manner of Rob and Tracy, the video explaining the checks, very clear, the documentation and the explanation, the cleaning and sanitisation of my car, the kindness on working with appointments I had during the afternoon. Thank you for all of that. I felt very valued as a faithful customer. I would like to wish you all well in these difficult times. - Read less

This was the first time I have used Arbury for servicing and it definitely won’t be the last. I was kept up to date throughout the day; very efficient in all areas. A special mention for Nikki, the Service Receptionist, and Paul the Aftersales Manager, for doing a brilliant job in such difficult times. I'll definitely recommend Arbury to friends and family. - Read less

I visited your showroom today to have a look at a Peugeot e-2008, as I'm considering options for purchasing my first electric vehicle soon. As soon as I walked past the vehicles on your forecourt, Andy Sharratt came along, seemingly about to do another task elsewhere, but took the time to ask me and my wife if we were okay. When I mentioned what I was looking for, he quickly took us to look at the e-2008, which was in the process of charging, and made every attempt to advise us on the vehicle and our options for test driving it in the future. I mention this specifically because he was so helpful, which was a very pleasant experience compared to other dealers. He really seemed to take the time to ensure we saw everything we wanted within a Covid-safe environment and made us feel very welcome, while not forcing anything upon us. Thanks to him, we'll be back in the new year! - Read less

Big shoutout to Dave Williams, who has now sold me my second ŠKODA. I collected my vRS yesterday, and couldn’t be happier. Dave contacted me via email some weeks ago with incoming stock to see if I was interested – I fed back what I was after, and he hit the nail on the head the day before this arrived. He’s answered every question, dealt with all my queries, sorted a test drive and delivered the deal. After the test drive I was worried about the brakes, and they were all replaced. I mentioned I wanted a roof rack, and he sorted that. I asked about car tax – the full year was already paid. My trade-in had some wear and tear, and he told me not to worry because that would be all taken care of. He’s a credit to Arbury, and I would happily recommend him to friends and family. Until next time, Dave and Team Arbury! Stay safe, and Happy Christmas! - Read less