Testimonials

I am so delighted with my new car. The service from David Williams from our initial meeting to taking delivery of the car yesterday was second to none. He is so friendly, approachable, knowledgeable and not at all pushy (which puts me off!). I cannot recommend him enough – in fact, all members of staff I spoke to there were so helpful. I wouldn’t dream of going anywhere else for a car now. Thank you so much. - Read less

We are very happy with our purchase of a 2-year-old, 5,400 miles Škoda Fabia Estate from your Leamington site. Our first impression when we found this car on Autotrader was that this car was reasonably priced and we do appreciate realistic pricing, avoiding the hassle of arguments over price. David Carroll has looked after us very well and we especially appreciate his explanation of the modern computerized controls of the car, which are completely new to us, but very clever and safety-conscious.  We feel that we can phone David with any questions and that, if he does not know the answers, he will find them for us. So Arbury in Leamington have ticked all the boxes for us and we wish you ongoing success. - Read less

Thank you to Charlotte for all your help yesterday. I really appreciate how you helped me out, given that I was having to carry the baby and all his stuff round with me. I know you and your colleagues in the Servicing department sometimes have some challenging customers to deal with, as is the nature of customer service jobs sometimes, but I think you all do a fantastic and professional job, and I couldn’t have wanted anything more from the team yesterday. I booked my service at 5.50 pm on Monday 7th October and by 3 pm the following day it had been serviced, had the punctured tyre changed, and been cleaned, both outside and inside. You were all very pleasant and easy to communicate with and everything was sorted in less than 24 hours. The car is driving much better and we are safer in it now too. Top-class service from Citroën! 10 out of 10! I’ve had a positive experience with the Service team every time I’ve brought my car in to be sorted by the Citroën team at Weddington Road, so will definitely be back next year! - Read less

Fast and efficient, extremely helpful. Billy not only helped me when I had issues, but she also did it in the most dignified manner. I would have no issues at all recommending anyone I know to go and visit the team at Arbury in Lichfield. From start to finish, on all three of the cars I've had it's been first-class service all the way. - Read less

Fantastic! Wonderful! Love, love, love it! Delighted with my “new” Peugeot 208. As soon as I realised the boot space took my golf clubs easily, I was hooked. Excellent customer service from Shane Goldstein and Richard Ball. Buying this car has been a superb experience and totally hassle-free. Special thanks to Shane and Arbury in Lichfield. - Read less

My car was booked in for a service and the service I got was excellent. I was informed via video what the Service team had done, which is great, as you don't get that anywhere else. My car was then cleaned inside and out, which I was very pleased with. Thank you, Arbury, for your great team. I'll be back! - Read less

The staff here are always friendly and efficient. The service is always done within the timeframe given and I appreciate the video updates. The waiting area is comfortable and I like the availability of the complimentary hot drinks. Another plus is that, as a woman, I have always felt I have been treated as an equal. I have been to car places in the past where they do not treat female customers the same as men. This is our first SEAT car, but would definitely buy from you again and always use your services. - Read less

I would like to express my heartfelt thanks to Trevor, Darren and James. My young son had been ‘helping’ me unlock the car and unbeknownst to me, he had also relocked the car while I had been putting him in. I secured him in his car seat and shut the door, only to realise that he was now locked in...and I was locked out! James not only got me a quote to replace the window, should we need to (plus a courtesy car), but he also came with Trevor, Darren and a number of different tools and ideas to try and get into the car without breaking the window – conscious that my (now sleeping) son was in the back seat and that the glass would go everywhere. It took them over an hour, but they did it! I am so grateful for what I feel was service that went above and beyond. I have no hesitation to recommend you as a garage, and your Service team in particular. They were so polite, courteous and efficient! - Read less