Testimonials

I just wanted to say what great customer service I received – I have been very well looked after today! Darren greeted me very warmly, explained the process, giving timelines, and kept me informed while I worked in the reception area. While I waited, Jonny – who sold the car to me – asked how things were going, so we had a nice catch up. The service was carried out promptly, I received a treat favour (nice touch) and Darren took me to a lovely sparkling clean car. What an excellent and professional service. Thank you! - Read less

Great service received from Mo – kept me updated with warranty claim progress and returned the van back to me all nice and clean :-) It's also always good to see Tom Patrick, who used to be my contact for vans, and although he now works on Fiat he will always go out of his way to say hello and help in any way he can. He is a an asset to your dealership. - Read less

I am very pleased with the service I received from Arbury. I am delighted with my new car. Customer service was excellent and I was taken care of. Everything was made easy for me. I would like to make a special mention of Sales Negotiator Steve Harris who got me a really good deal on my old car and the new car. Steve delivered my new Peugeot to my home address. All paperwork, car tax etc. taken care of.  I had a very bad experience with the last dealership I used and was nervous about approaching another dealership. I need not have worried. Peugeot Bromsgrove are professionals who take a personal interest in their customers. The dealership centre was clean, tidy and offered free hot and cold drinks. I will definitely be using Peugeot Bromsgrove again from now on. Highly recommended.  - Read less

I just wanted to say "thank you" for the great service you've provided in rectifying the faults on my car, both on Monday and today (fixing the original air conditioning problem, as the parts weren't available on Monday). The service has been absolutely first-class. In particular, the communication from your Service team on Monday was truly excellent, keeping me informed of all that was going on (parts availability, approvals from LeasePlan, etc), and I'm also super-impressed that you've just dropped my car off at IBM Warwick earlier than I was expecting it, allowing me to meet a commitment at 3.45 pm today. Many thanks to all involved. - Read less

My most recent visit to Nissan at Leamington was a really pleasant experience. All of the staff were helpful – I would like to say a particular ‘thank you’ to Stacey Williams for the help in purchasing our new car. This vehicle was the second we have bought from Arbury and, although the staff have changed over time, they have managed to keep the high standard of professionalism. I would have no hesitation in recommending their excellent aftercare service and also their Sales team to anyone interested in buying a new or second-hand car. Thank you so much! - Read less

My latest experience with Arbury, I have to say, was a very enjoyable experience. Georgia was very informative, professional, friendly and an absolute asset to their business. The fact that I happily travel over 80 miles each way indicates how competitive their pricing is, and I would be more than happy to repeat the process when the time comes to upgrade. - Read less

Owning a SEAT is very new to me. I was sad to say goodbye to my ŠKODA; however, I am so happy that I belong to the Arbury SEAT family. My car was showing loss of pressure on the dashboard, thinking the car had a puncture – Andy was able to put my mind at rest and all was well. Everything was reset and I was able to continue on my way, with a beautifully clean Ibiza. I cannot praise your team too highly...they brighten a grey day. It was also lovely to have a chat with Jonny, who hadn’t forgotten me. You really are made to feel more than a customer. I cannot praise you enough! - Read less

We've just purchased a C3 from Arbury. Kyle the Sales Advisor asked what we were looking for, and he found the right car at the right price for us. We never felt under any pressure, and Kyle's help and knowledge made the whole experience easy and enjoyable. We would 100% recommend Arbury and Kyle. - Read less

I collected a SEAT Alhambra last Saturday from Jonny Shah and wanted to say what a great experience it was, ordering from Arbury. I live in Lancashire, needed an Alhambra quickly on Motability, and, having exhausted all northern dealers, ended up speaking to Jonny, quite frustrated and losing hope. Jonny was a calm and reassuring presence from the moment he answered the call. He had a vehicle at the compound and quickly sent me a video to assure me it was new and not a demonstrator or similar. He understood me quickly, and my OCD about cars, and ensured I was kept completely updated at all times. His communications are first class – written or spoken – and he has a depth of product knowledge that is highly reassuring. He's a credit to you and I would buy from him again, even though you are over 100 miles away. Please ensure he receives recognition for this great service. - Read less