Take a look at what some of our customers have to say about their Arbury journey.

Great customer service

Brought my new car home today – very happy with it! Dru offered great customer service and I was very happy with the deal. Would highly recommend.

Jenny Mayo-Lythall

First class service

The service given by Arbury has been first class. The Sales Executive, Raj, has been brilliant.  Not at all pushy and didn't make you feel like you were just another tick on the board for September sales targets.  He was friendly, polite and very helpful. Nothing too much... Read more

Wendy Lilly

Very knowledgeable and helpful

My wife has just bought her second car from here. As usual the gentleman who helped her (Luke) was very knowledgeable and helpful. The showroom is clean and there is plenty to look at. It has a seating area with drink facilities and a few things for the kids to do. Thanks... Read more

Dave Franklin

Excellent customer service

Excellent customer service. They diagnosed the problem immediately, unlike the other ŠKODA garage I took it to. The staff at Arbury are in a different league!

Lucye Deacon

Excellent job

Kev Waite did an excellent job managing my wife’s order for her mobility car. I can personally recommend Kev – if you are looking for a new car or mobility, Kev is definitely the man to see. Great service, great customer service.

Gary Hales

Highly recommended

Billie-Jo has been very friendly and helpful. It's the second car we have bought from her in two years. Highly recommended – all other staff have also been professional and helpful throughout. I love my new car!

Nicola Walker

Incredibly kind and helpful

Billie-Jo from Arbury Lichfield and her team worked so hard to a very tight time schedule to ensure everything was sorted so my son could pick up his new car after his holiday. I was given the unenviable task of finding him a car at short notice, but Billie-Jo made it an eas... Read more

Donja Martin

Once Again Fantastic Service

Just purchased our fourth new car from Arbury Lichfield – once again fantastic service from Steve and the team and a special thank you to Jethro Morris for his outstanding customer service towards us. Would highly recommend Arbury Lichfield who will ensure you go away with... Read more

Sheryl Morris

Best Car Purchasing Experience

I can honestly say that it was the best car-purchasing experience I have ever had. The friendly salesman was approachable, delightfully honest and experienced. He could answer all our questions. I had absolute faith in him. He wasn't pushy in any way and made the whole thing... Read more


Very friendly and professional staff

Very friendly and professional staff. I dealt with Dru and would recommend him as the “go-to guy”. There were no issues and he wasn’t pushy – he made sure he got me the best deal for what I was looking for.

John Leachman
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