Testimonials

I have one of your cars – the Peugeot 3008. We have been with you now for five years and are extremely happy with everything that you do for us at the Nuneaton showroom in all aspects. I felt the need to get in touch this time as my car was due a service and my husband took it in yesterday on 14/05/2018. It now looks fantastic, inside and out! I’m about to make a cake for all of your staff there – they cannot do enough for us, it really is wonderful. Being with Motability we have experienced Ford, Citroën and then yourselves, and oh my goodness! The difference is outstanding, it really is. The only thing I fret about is that my disability is getting worse and I’m unable to get a hoover to it, but we keep it in good condition, which is the main thing. So, once again, thank you to you and your team at Nuneaton – keep doing what you’re doing and we will always return. - Read less

Buying a new car can be a bit stressful, as we all know – but I can honestly say it was a joy dealing with Matt at Arbury Fiat, Walsall. I felt like he went that extra mile to talk through different options for upgrading my fiat on PCP. We discussed nearly-new cars, aswell as brand-new cars, which gave a variation in price so I didn’t feel I was being pushed into anything. I did get a brand-new one in the end and I absolutely love it! Matt talked me through how to use everything inside the car and took pictures of me with it on the day I picked it up (which was so cringe, but just had to be done!) I’m really pleased with the whole experience and my new car – thank you! - Read less

The service when buying my DS 3 from Kyle was excellent – he listened to all my needs of what I wanted from my car. Kyle is very polite and extremely helpful – it was a pleasure purchasing my car from Citroën. I would definitely recommend him and the company to friends and family. - Read less

We have been customers of Arbury in Nuneaton for some years now and have always found the staff very friendly and helpful. We recently came in to have our MOT test and service – we have to travel from Wolverhampton now but found all the staff from the management to the car cleaning department most helpful and pleasant. We would like to make a special mention to Charlotte who has always been extremely kind and helpful, and nothing ever seems too much trouble. If she can help or give her expert advice, she will – you always feel like she is a friend as well as doing a sterling job. Thank you so much for having such nice staff! - Read less

The gentleman on the service reception counter couldn't have been more helpful. He advised me that the car would probably be about a couple of hours. When I came back for my car the gentleman said it would be a few more minutes, which it was. He then took me to my car and asked if I was satisfied. I said I was. So, I can safely say the service was brilliant! - Read less

I would like to pass my thanks on to you all via email for the excellent customer service I received when my car was serviced recently. The customer service I experienced right from making the booking, to the collection and delivery (which was invaluable to me), notification that I needed a new tyre, receiving the health check video (which was helpful and informative), and having a nice clean car returned to me, was excellent and I could not fault it all. I would also like to say a huge 'thank you' to you for taking the time and trouble to drop off the wheel nut cover on Friday. You didn't have to do it, but you chose to and I very much appreciated it. It is a gesture such as this that makes the difference between good customer service and excellent customer service. - Read less