Customer satisfaction is one of our core values at Arbury. We put people at the heart of everything we do and pride ourselves on delivering an exceptional service to each and every person who walks through our doors.
We appreciate the trust you place in us to take care of your automotive needs, so we want you to know you’re in safe hands. But don’t just take our word for it – see what our customers have to say about us.
Reputation
Reputation is everything. So we use the Reputation online review platform to provide us with detailed insights into our customer feedback, allowing us to monitor, respond to and learn from our reviews to ensure we continue providing a top-notch experience.
We’re proud to have achieved an outstanding Reputation score, reflecting the high level of satisfaction and trust our customers place in us.
Great experience all around
Just picked up my new ARIYA from Arbury, Nissan in Leamington. Great experience all around. Did me a great deal as always. Really impressed with the car. Pany the Sales Executive was helpful throughout.
First-class service
Excellent service
Had my daughter’s Fiat 500 in for repair; Sarah dealt with everything from start to finish and kept me informed on the progress. Would highly recommend – excellent service.
Thanks so much!
I won’t hesitate to head back there
Gary and Fenton were very helpful from start to finish in the sale of my new car. Their communication was great and were very helpful in answering my questions about the process. I’m very happy with my new car and I won’t hesitate to head back there for my next one!
Going above and beyond
I bought a CUPRA Terramar, America’s Cup Edition, through Connor Wilson. He was a pleasure to deal with and was very helpful throughout the whole process, going above and beyond to provide the best package and spec available.
Hear directly from some of our customers as they talk about their Arbury experience.
It's not just our customers who recognise the #TeamArbury difference, we've also won multiple awards for our customer service!
Peugeot Guild of Gold Lion Award 2025
Both Arbury, Peugeot in Nuneaton and Arbury, Peugeot in Walsall were recognised for their outstanding commitment to customer service, quality, and performance, placing both dealerships among the top 20 Peugeot retailers in the UK for 2024.
Sales and Aftersales Customer Experience – Most Improved Award for 2024
A huge congratulations to our incredible team, whose dedication and hard work made this possible. Here’s to continuing to provide an exceptional customer experience in 2025!
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