Testimonials
Take a look at what some of our customers have to say about their Arbury journey.
I've kept coming back since 2000
I have dealt with this dealership since 2000 and I have always liked their service and attitude which has always been excellent and professional. They put the customer first in all their dealings and always follow up on any service etc with a phone call to ensure everything ... Read more
I have dealt with this dealership since 2000 and I have always liked their service and attitude which has always been excellent and professional. They put the customer first in all their dealings and always follow up on any service etc with a phone call to ensure everything is okay and there are no problems. The car was ready for collection at the time and date stated. The salesman, Scott, was extremely helpful and went through the details of the finance. He went through all the particulars to ensure I understood the vehicle and set up the various systems for me. - Read less
Mr Day
Good knowledge of vehicles
I felt that Kyle knew what he was talking about and had a good knowledge of the vehicle and helped me all the way in respect of the documentation. They also helped my granddaughter set up a service plan on her DS3.
Mr Local
All the staff were very nice, helpful and knowledgeable
All the staff were very nice, Jake Wilson was very helpful and knowledgeable, so much so that we did not look at any other car brands after talking to him. His boss, Tom was also very helpful and knowledgeable. It was a pleasant, hassle free experience buying from Jake and T... Read more
All the staff were very nice, Jake Wilson was very helpful and knowledgeable, so much so that we did not look at any other car brands after talking to him. His boss, Tom was also very helpful and knowledgeable. It was a pleasant, hassle free experience buying from Jake and Tom at Arbury, Citroen. - Read less
Mr Schrembri
Very friendly and knowledgeable
Scott was very friendly and knowledgeable. He put me at ease and gave some great advice. I am really pleased with my new car and it was a pleasure to deal with Scott.
Ms Newman
Extremely helpful in getting me the car I wanted
Kyle was extremely helpful in getting me the car I wanted, he didn’t push me into it. I saw the car I have in the showroom last year and that is what he got for me and I am so chuffed with it, still can’t believe it! Kyle listened to everything my husband and I said, he ... Read more
Kyle was extremely helpful in getting me the car I wanted, he didn’t push me into it. I saw the car I have in the showroom last year and that is what he got for me and I am so chuffed with it, still can’t believe it! Kyle listened to everything my husband and I said, he explained everything about the vehicle it has so much more than I am used to…nothing was too much trouble.
I would like to thank Kyle for his hard work in getting me the C3 it is a beautiful car and I love driving it, Kyle kept in constant touch with me about the process, thanks Kyle, brilliant job! - Read less
Anonymous
We are completely satisfied
We are completely satisfied, the service we received before, during and after by Jonny was amazing, It was my sons first car purchase and it was a lovely experience, no hassle at all!! Just to let you know we visited a few SEAT dealers over the two weeks, and yours was the... Read more
We are completely satisfied, the service we received before, during and after by Jonny was amazing, It was my sons first car purchase and it was a lovely experience, no hassle at all!! Just to let you know we visited a few SEAT dealers over the two weeks, and yours was the most helpful and I am grateful for that. - Read less
S.Tony & J.Evans
I really appreciated the friendly customer service
I really appreciated the friendly customer service. The efficient and quick service provided and explanation of what was looked at and what may need to be investigated in the future. The man that I handed my vehicle to and went through the paperwork with had only been in the... Read more
I really appreciated the friendly customer service. The efficient and quick service provided and explanation of what was looked at and what may need to be investigated in the future. The man that I handed my vehicle to and went through the paperwork with had only been in the job for 3 days. I thought that he was lovely. Patient, informative and relaxed. This customer service will have repeat customers as well as new customer through recommendation. - Read less
Deborah
Everyone has been friendly and very helpful
I bought my 208 GTi from Gavin at Arbury Walsall just over a week ago. Not only do i love my car (it's absolutely amazing to drive), everyone has been friendly and very helpful. I definitely recommend them and the 208!
C.Dragon
4 star rating for Paul
Thank you for a great service. The video was a nice touch and really adds to the experience of visiting Fiat in Walsall.
P.Hyden
Would highly recommend this branch
I recently bought my Nissan Juke from Arbury in Bromsgrove. Absolutely fantastic customer service from all staff but especially Bernard Melling. He really went the extra mile to ensure I was 100% happy with my new car. Would highly recommend this branch and would definitely ... Read more
I recently bought my Nissan Juke from Arbury in Bromsgrove. Absolutely fantastic customer service from all staff but especially Bernard Melling. He really went the extra mile to ensure I was 100% happy with my new car. Would highly recommend this branch and would definitely advise people to go and see Bernard if they’re looking to purchase a new car. Thanks again. - Read less
M.Mckeon
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