Testimonials

Great experience from start to finish – Scott and Tom made sure I was able to understand all the paperwork and I was 110% happy when I left! Scott even linked my phone up for me. I have to say the service was extremely friendly and I would highly recommend this dealership. - Read less

I had a 'collect from home' for my annual service/MOT test, which was really helpful. I hope it will always be my available option...I really don’t want to spend a valuable day off either sitting and waiting or going back and forth in a borrowed car. Received a courtesy call day before (which was good as I had booked the service with Alex quite a bit ago) but it wasn’t very clear what time the pick-up would be. As when I called back I said the service was booked at a different time and there was no mention of the car being booking in for an MOT test, which I thought would be a given on your system as three years was coming up. None of this a biggie as I was sure it would all be sorted by the end of the day! And it was.....good to see the video, especially the tyre wear advisory. Good explanation in the call about the bill detail, and the difference in service costs was explained well. Not sure if that was Alex too, but have found him to be very helpful on a previous visit. 10/10! Very happy with the service provided by Arbury and would highly recommend to my friend who drives a Qashqai..... except she already comes to you! Always love to get a cleaner car back than when it left...a real treat. Many thanks, all! - Read less

Once again Richard Oakley has exceeded all of my expectations when I recently changed my vehicle for my third ŠKODA. I keep returning to Arbury ŠKODA because of Richard’s attention to detail and his sterling efforts to get me the car myself and my wife wanted. He was always there to offer support and advice in helping choose a vehicle that was suitable for myself and my wife. Both Richard and Arbury have made my ŠKODA ownership a joy over the years and I look forward to many years of service from my new ŠKODA Fabia Estate, which is the latest purchase. ŠKODA deserve a mention as well for building excellent motor vehicles that are technically up to date, well-built and reliable – they are also a pleasure to drive. I would recommend Arbury ŠKODA to anyone thinking of buying a new or used ŠKODA as their service to me has been tremendous over the years, hence my loyalty to ŠKODA. Well done Richard and Arbury ŠKODA – you offer tremendous service and I wish you future success. - Read less