Testimonials

My car was booked in for a service and the service I got was excellent. I was informed via video what the Service team had done, which is great, as you don't get that anywhere else. My car was then cleaned inside and out, which I was very pleased with. Thank you, Arbury, for your great team. I'll be back! - Read less

The staff here are always friendly and efficient. The service is always done within the timeframe given and I appreciate the video updates. The waiting area is comfortable and I like the availability of the complimentary hot drinks. Another plus is that, as a woman, I have always felt I have been treated as an equal. I have been to car places in the past where they do not treat female customers the same as men. This is our first SEAT car, but would definitely buy from you again and always use your services. - Read less

I would like to express my heartfelt thanks to Trevor, Darren and James. My young son had been ‘helping’ me unlock the car and unbeknownst to me, he had also relocked the car while I had been putting him in. I secured him in his car seat and shut the door, only to realise that he was now locked in...and I was locked out! James not only got me a quote to replace the window, should we need to (plus a courtesy car), but he also came with Trevor, Darren and a number of different tools and ideas to try and get into the car without breaking the window – conscious that my (now sleeping) son was in the back seat and that the glass would go everywhere. It took them over an hour, but they did it! I am so grateful for what I feel was service that went above and beyond. I have no hesitation to recommend you as a garage, and your Service team in particular. They were so polite, courteous and efficient! - Read less

I would like to compliment Neil on the care and attention he exercised during my daughter and her partner’s purchase of a second-hand car from you. From my first phone call to signing on the dotted line, he was very professional and courteous throughout. I would certainly recommend your garage to anyone because of the manner with which he conducted himself and his knowledge. - Read less

I want to say that the purchase of the used 508SW from you was a most pleasurable experience, thanks to the attention of all your staff, but particularly Rob Goodenough. My wife and I were treated with the greatest courtesy and respect, which was greatly appreciated. Thank you. When, at some time in the future, we are considering purchasing another car, we will certainly contact you. In the meantime we would have no hesitation in recommending Arbury, Peugeot in Lichfield to other prospective buyers. - Read less

Billie provided excellent service for us – explaining all the possibilities and the various options in good detail and was very patient and friendly. Would definitely recommend Arbury to a friend. Whole process complete from visiting the showroom to the car on the drive in less than a week. Thank you to all the team. - Read less

I have been so impressed with the recent purchase of my Citigo. This is the second car as a family that we have bought in the last three months, and both times it was thanks not only to the quality of the cars but also the service given to me and my son by Lee Evatt. He was helpful and engaging and it never felt like a pressure to buy. He worked wonders in the way he conversed with my 18-year-old son and made him feel confident in the purchase of his new car, even making sure that a fellow worker covered the picking-up of the car as Lee's wife was having a baby. The same was true for me as I bought my car recently due to the fact the old Volkswagen stopped working. Nothing was too much bother and Lee made sure that it was ready as soon as possible. It is rare to find that quality of customer service that Lee has, which is genuine, and I would recommend others to go to Lee for their car purchase. - Read less

Very impressed all around with the service provided – professional and efficient. We would definitely recommend them to family and friends. We will, of course, have no hesitation in returning should we need to. We have been customers for many years and would highly recommend them.  - Read less

The quality of services received from Arbury has once again been excellent. A salesman helped us find a great car within our budget range, had extensive knowledge of the model and was not pushy at all, a real positive. Kevin dealt with our finance and was once again great and very transparent. This really does provide great comfort in purchasing the car. Kevin being involved in the process is one of the key reasons for us returning to Arbury. - Read less