Take a look at what some of our customers have to say about their Arbury journey.

Really delighted

I was really delighted by the service to my car at Arbury Lichfield. I would like to praise you for the ease of booking, clarity about COVID-19 requirements, the procedures when I arrived with my car, the efficient and professional manner of Rob and Tracy, the video expla... Read more

Janet Mellor

Absolutely excellent service

This was the first time I have used Arbury for servicing and it definitely won’t be the last. I was kept up to date throughout the day; very efficient in all areas. A special mention for Nikki, the Service Receptionist, and Paul the Aftersales Manager, for doing a brillian... Read more

Adam Thompson

Covid-19 safety was very good

Thank you for the service on my car, the collection and return was an extra bonus. The system put in place for Covid-19 safety was very good. Thank you for keeping me updated on the progress of the service. I know that if I have any questions you are always there for me.

Pauline Burden

Very impressed

My Nissan Qashqai was in last week for its first service under a service plan. I was very impressed with the professionalism, courtesy and friendly ambience created by the service staff. I’m glad I chose Arbury.

Mark Wilkes

Excellent service

Thank you so much for the excellent service. Every step was made to ensure we felt ‘Covid-confident’ and everyone we had contact with was helpful, efficient and friendly.

Alison and Andy Makin

Very pleasant experience

I visited your showroom today to have a look at a Peugeot e-2008, as I'm considering options for purchasing my first electric vehicle soon. As soon as I walked past the vehicles on your forecourt, Andy Sharratt came along, seemingly about to do another task elsewhere, but to... Read more


I felt safe and protected

I feel very happy with the service that I received yesterday. My car was booked in for an annual health check, service and MOT. These were carried out efficiently, and with extra caution due to COVID-19 regulations. I felt safe and protected, thank you.

Mr A Campbell

Couldn't be happier

Big shoutout to Dave Williams, who has now sold me my second ŠKODA. I collected my vRS yesterday, and couldn’t be happier. Dave contacted me via email some weeks ago with incoming stock to see if I was interested – I fed back what I was after, and he hit the nail on the... Read more

Rob Calcutt

Extremely pleased

I was extremely pleased with the efficiency of getting my car in and out of the dealership. I expected the car to be finished at 4pm, but it was actually ready an hour early, which was amazing! The car was also unexpectedly washed and cleaned on the inside, so that was a lov... Read more

Mark Bhagwandeen

Best service experience ever

I'd like to say a huge thank you to Team Arbury for the best service experience ever. Particularly during these difficult Covid times! I've used your garage for several years and am always extremely impressed with your professionalism and quality of work. I continue to be a ... Read more

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