Take a look at what some of our customers have to say about their Arbury journey.

10 out of 10 Arbury

Following the early failure of an indicator bulb, I needed a quick response to ensure I could drive safely. So I popped into Arbury Citroen, unannounced, and they immediately started on a replacement. Unfortunately, the correct bulb was not available but a temporary one was ... Read more


The staff were very courteous and made my stay enjoyable

On the 9th of January 2018, my car was booked for an annual service and MOT. This was the first time I used Arbury Motors in Bromsgrove. When making the appointment, I was informed of all costs (giving me peace of mind). Upon arrival the car was immediately taken into the... Read more


The service your company provides is excellent

The service your company provides is excellent from the moment you book to the time you pick up your car. Due to weather conditions, I did not have time to clean inside my car. But upon collection, I realised you had done the work for me. Thank you very much.


I will be buying my new car from you...how could I not?!

I want to thank the Leamington branch of Arbury for their kindness and help yesterday. I came in to discuss trading in my car, which was a very helpful meeting and I was pleased with Richard's input. However and the real reason for this email, during the course of the ... Read more


Excellent treatment received

I have just bought a new Peugeot 108 Active from Arbury, Leamington Spa. I was uncertain whether I was ready to change my Peugeot 206 but the excellent treatment I received from Alex Kerr soon persuaded me. I was very nervous and would not have responded to "over the top... Read more


Excellent service

I attended Bromsgrove for my new service of my Nissan Juke, that I had purchased from a Birmingham Nissan dealership. My service was booked in, but on arrival it transpired that my Service Plan had not been entered onto the Nissan computer system on my vehicle purchase! ... Read more


I was so impressed with absolutely everything.

I was so impressed with absolutely everything. Booking on the phone was easy, call handler, Leigh answered all of my questions knowledgeably, ladies on the desk were brilliant, text with video link was great and I loved that my car had been cleaned. A great surprise!   I ... Read more

Miss Turner

An example of absolutely outstanding customer service

Normally I wouldn't reply but just thought I'd let you know I've really appreciated this level of service and loved the videos - a lovely touch. If you'd like to send me any appropriate questionnaires I'd be happy to complete (extremely positively) of Arbury Citroen. To tell... Read more


This was above and beyond what I expected

I am completely happy with the service that your team provided. I called the service department after 17:00 on Monday night, as I had discovered I had a dipped headlight bulb fail. I spoke to a very helpful young lady (I can’t recall her name I’m afraid, but she was rea... Read more


Raj was very helpful

I am sending you this email to highly recommend a member of your staff (Raj). I recently purchased a new vehicle from your sales centre and I wanted to let you know how very impressed I was with the service I received. At all times, Raj was very helpful, very professional, ... Read more

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