I want to appreciate the outstanding service provided by Arbury, Walsall Road, Aldridge, Walsall WS9 OGG whilst purchasing a Fiat 500 1.2 Lounge. On my first visit the Sales Manager, Mr. Gary Jasper, gave me lots of information and I left with brochures. A few days later I ...
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I want to appreciate the outstanding service provided by Arbury, Walsall Road, Aldridge, Walsall WS9 OGG whilst purchasing a Fiat 500 1.2 Lounge. On my first visit the Sales Manager, Mr. Gary Jasper, gave me lots of information and I left with brochures. A few days later I made an appointment for a test drive, although I was quite nervous, I was put at ease and enjoyed the experience, on returning to the showroom I chose interior and exterior colour choices. I was kept informed every step of the way such as, being advised that the car was now on it's way, had landed and is now at Arbury. My next visit was to fill in all the necessary paperwork and, although I still had to wait a few days, I was taken to see my car. Upon collection, the car had been cleaned, brought to the showroom entrance, parked ready for me to take possession, a nice touch. The whole process was made so easy thanks to Mr. Gary Jasper, Sales Manager. Every step of the way he explained all processes and I was always advised that if I had any concerns or questions, to not hesitate to contact him; that was very reassuring this being my first brand new car. Therefore, I would like Gary Jasper to be recognised and commended for such excellent service. He has always been extremely helpful and very professional throughout. Since taking possession of my car I've received a phone call to make sure I didn't have any problems and, yet again, to contact him if I did. That gives me great confidence. Finally thank you for your excellent outstanding service, it has been a very positive experience. -
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