What’s involved?

As Sales Controller, you'll play a central role in the day-to-day running of the sales department, helping manage sales enquiries, maintain momentum across the sales process and support the team in achieving its objectives.

Your responsibilities will include:

• Monitoring and managing incoming sales enquiries and allocating opportunities appropriately.

• Supporting the sales team with customer follow-ups and progression of outstanding opportunities.

• Monitoring sales activity, conversion rates and key performance indicators.

• Helping ensure customer enquiries are handled promptly and professionally.

• Working closely with Sales Executives and dealership management to maximise sales opportunities.

• Supporting the management of vehicle stock, availability and sales pipeline information.

• Ensuring customer records, sales activity and CRM systems are kept accurate and up to date.

• Helping identify opportunities to improve processes, productivity and customer satisfaction.

• Supporting the team in delivering sales targets while maintaining Arbury's customer-focused approach.

• Providing guidance, motivation and day-to-day support to sales colleagues.

You'll need to balance commercial objectives with the service standards that help build lasting customer relationships and encourage repeat business.

What we’re looking for:

We're looking for a confident and driven individual who understands the demands of a dealership sales environment.

You'll ideally have:

• Previous experience in automotive sales, sales control or a similar dealership role.

• Strong organisational skills and the ability to manage multiple priorities.

• Excellent communication, influencing and relationship-building skills.

• A good understanding of sales processes, customer enquiries and CRM systems.

• Commercial awareness and an understanding of sales performance measures.

• The ability to analyse sales activity and identify opportunities for improvement.

• A proactive, solutions-focused approach.

• The confidence to support, motivate and work collaboratively with a sales team.

• A strong commitment to customer satisfaction and professional standards.

Experience managing a sales pipeline or supporting a dealership sales team would be particularly beneficial.

To apply, click 'apply now' or email vacancies@arbury.co.uk and quote the job title in your subject line.