The new normal, with the same amazing #TeamArbury service

The new normal, with the same amazing #TeamArbury service

If you’re anything like us, you’ve had 12th April circled in red on your calendar since Boris Johnson first announced his ‘roadmap’ out of lockdown – it’s time for al fresco dining, getting a much-needed haircut and, of course, a spot of car shopping…

At #TeamArbury, we can’t wait to open our showroom doors once more – after all, nothing beats seeing you face to face!

First things first: check out our opening hours for our Sales and Service departments. It’s still business as usual for our Service teams – we’re on hand to book your repair, service or MOT test, keeping your car on the road for those essential journeys – and adventures further afield as we move further along the government’s roadmap.

Here’s what else you can expect from us this spring:

The return of the test drive

We’re hitting the ground running with ‘The Arbury Test Drive Event’, from 12th – 30th April. So, if you’ve been coveting a new vehicle but want to experience it for yourself, now’s your chance to get behind the wheel! Simply book a COVID-safe test drive in your chosen new or used vehicle, come along to the dealership and take a test drive unaccompanied.* Or, if you’d feel more comfortable, we can now bring the car to your home and you can test drive by yourself from there.

Protecting you and us

Our Sales and Service departments continue to be COVID-19-safe, with protective screens, social distancing measures, mandatory face masks and personal protection equipment all in place, giving you the utmost confidence and security during your visit.

We’ve implemented additional cleaning at all dealerships, and all vehicles visiting our Service departments will be taken through a strict sanitisation process upon arrival using Supagard Sanitisation equipment, which kills more than 99% of germs, viruses and bacteria. Vehicles will then be sanitised a second time before being returned.

Our Service department will also continue to offer our collection and delivery service for those who require it (subject to availability) and, if you need to stay mobile, you can even book one of our courtesy vehicles.

Contacting us online

If you’re shielding, or simply feel more comfortable staying at home, #TeamArbury are still here for you online. You can contact us via our website, using the live chat or online enquiry form, and even book a virtual appointment on your preferred platform (WhatsApp, Zoom, FaceTime and Teams). Whether you want to chat about any of our new or used cars, or have a question about aftersales, we’re continuing to provide the best service possible for you.

We look forward to welcoming you back to our showrooms soon!

*You must complete a DVSA license check before taking an unaccompanied test drive. We will need to take a photocopy of your valid UK driving license. If you are part-exchanging, the keys and original V5 for the part exchange must be left on site. If you do not have your own vehicle, we will need to retain a valid credit card, UK driving license or UK passport. We recommend that you follow our Sales Executive to ensure an additional level of safety.

Arbury Social

Financial Disclosure

Cathedral Motor Company Limited is an Appointed Representative of Automotive Compliance Ltd, who is authorised and regulated by the Financial Conduct Authority (FCA No 497010). Automotive Compliance Ltd’s permissions as a Principal Firm allows Cathedral Motor Company Limited to act as a credit broker, not as a lender, for the introduction to a limited number of lenders and to act as an agent on behalf of the insurer for insurance distribution activities only.

We can introduce you to a selected panel of lenders, which includes manufacturer lenders linked directly to the franchises that we represent. An introduction to a lender does not amount to independent financial advice and we act as their agent for this introduction. Our approach is to introduce you first to the manufacturer lender linked directly to the particular franchise you are purchasing your vehicle from, who are usually able to offer the best available package for you, taking into account both interest rates and other contributions. If they are unable to make you an offer of finance, we then seek to introduce you to whichever of the other lenders on our panel is able to make the next best offer of finance for you. Our aim is to secure the best deal you are eligible for from our panel of lenders. Lenders may pay a fixed commission to us for introducing you to them, calculated by reference to the vehicle model or amount you borrow. Different lenders may pay different commissions for such introductions, and manufacturer lenders linked directly to the franchises that we represent may also provide preferential rates to us for the funding of our vehicle stock and also provide financial support for our training and marketing. But any such amounts they and other lenders pay us will not affect the amounts you pay under your finance agreement, all of which are set by the lender concerned. If you ask us what the amount of commission is, we will tell you in good time before the Finance agreement is executed. All finance applications are subject to status, terms and conditions apply, UK residents only, 18’s or over. Guarantees may be required.

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