The new normal, with the same amazing #TeamArbury service

The new normal, with the same amazing #TeamArbury service

At #TeamArbury, we want to thank you for your continued support and understanding during these difficult times, and let you know what to expect from us this summer, as we remain committed to offering the best and safest service possible.

Following the latest government announcement, there will be no more (mandatory) face masks, screens, one-way systems or social distancing. Customers and staff are, of course, welcome to wear face masks if you feel more comfortable doing so.

Rest assured that strict cleaning will still be in place, including sanitising of keys, and we’ll continue to offer sanitisation stations with hand gel and disposable masks, giving you the utmost confidence during your visit. As always, if you don’t feel well or have symptoms, please stay at home.

Our Service department will also continue to offer our collection and delivery service for those who require it (subject to availability) and, if you need to stay mobile, you can even book one of our courtesy vehicles.

Get behind the wheel

If you’ve been coveting a new vehicle but want to experience it for yourself, now’s your chance to get behind the wheel and take a new or used vehicle for a spin with a member of our knowledgeable Sales team! If required, we can still facilitate unaccompanied test drives* too - just give us a call to discuss.

Contacting us online

Don’t forget #TeamArbury are still here for you online. You can contact us via our website, using the live chat or online enquiry form, and even book a virtual appointment on your preferred platform (WhatsApp, Zoom, FaceTime and Teams). Whether you want to chat about any of our new or used cars, or have a question about aftersales, we’re continuing to provide the best service possible for you.

So, check out our opening hours here. We look forward to seeing you soon!
*You must complete a DVSA license check before taking an unaccompanied test drive. We will need to take a photocopy of your valid UK driving license. If you are part-exchanging, the keys and original V5 for the part exchange must be left on site. If you do not have your own vehicle, we will need to retain a valid credit card, UK driving license or UK passport. We recommend that you follow our Sales Executive to ensure an additional level of safety.

Arbury Social

Financial Disclosure

Cathedral Motor Company Limited is an Appointed Representative of Automotive Compliance Ltd, who is authorised and regulated by the Financial Conduct Authority (FCA No 497010). Automotive Compliance Ltd’s permissions as a Principal Firm allows Cathedral Motor Company Limited to act as a credit broker, not as a lender, for the introduction to a limited number of lenders and to act as an agent on behalf of the insurer for insurance distribution activities only.

We can introduce you to a selected panel of lenders, which includes manufacturer lenders linked directly to the franchises that we represent. An introduction to a lender does not amount to independent financial advice and we act as their agent for this introduction. Our approach is to introduce you first to the manufacturer lender linked directly to the particular franchise you are purchasing your vehicle from, who are usually able to offer the best available package for you, taking into account both interest rates and other contributions. If they are unable to make you an offer of finance, we then seek to introduce you to whichever of the other lenders on our panel is able to make the next best offer of finance for you. Our aim is to secure the best deal you are eligible for from our panel of lenders. Lenders may pay a fixed commission to us for introducing you to them, calculated by reference to the vehicle model or amount you borrow. Different lenders may pay different commissions for such introductions, and manufacturer lenders linked directly to the franchises that we represent may also provide preferential rates to us for the funding of our vehicle stock and also provide financial support for our training and marketing. But any such amounts they and other lenders pay us will not affect the amounts you pay under your finance agreement, all of which are set by the lender concerned. If you ask us what the amount of commission is, we will tell you in good time before the Finance agreement is executed. All finance applications are subject to status, terms and conditions apply, UK residents only, 18’s or over. Guarantees may be required.

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