The new normal, with the same amazing #TeamArbury service

If you’re anything like us, you’ve had 12th April circled in red on your calendar since Boris Johnson first announced his ‘roadmap’ out of lockdown – it’s time for al fresco dining, getting a much-needed haircut and, of course, a spot of car shopping…

At #TeamArbury, we can’t wait to open our showroom doors once more – after all, nothing beats seeing you face to face!

First things first: check out our opening hours for our Sales and Service departments. It’s still business as usual for our Service teams – we’re on hand to book your repair, service or MOT test, keeping your car on the road for those essential journeys – and adventures further afield as we move further along the government’s roadmap.

Here’s what else you can expect from us this spring:

The return of the test drive

We’re hitting the ground running with ‘The Arbury Test Drive Event’, from 12th – 30th April. So, if you’ve been coveting a new vehicle but want to experience it for yourself, now’s your chance to get behind the wheel! Simply book a COVID-safe test drive in your chosen new or used vehicle, come along to the dealership and take a test drive unaccompanied.^* Or, if you’d feel more comfortable, we can now bring the car to your home and you can test drive by yourself from there.

Protecting you and us

Our Sales and Service departments continue to be COVID-19-safe, with protective screens, social distancing measures, mandatory face masks and personal protection equipment all in place, giving you the utmost confidence and security during your visit.

We’ve implemented additional cleaning at all dealerships, and all vehicles visiting our Service departments will be taken through a strict sanitisation process upon arrival using Supagard Sanitisation equipment, which kills more than 99% of germs, viruses and bacteria. Vehicles will then be sanitised a second time before being returned.

Our Service department will also continue to offer our collection and delivery service for those who require it (subject to availability) and, if you need to stay mobile, you can even book one of our courtesy vehicles.

Contacting us online

If you’re shielding, or simply feel more comfortable staying at home, #TeamArbury are still here for you online. You can contact us via our website, using the live chat or online enquiry form, and even book a virtual appointment on your preferred platform (WhatsApp, Zoom, FaceTime and Teams). Whether you want to chat about any of our new or used cars, or have a question about aftersales, we’re continuing to provide the best service possible for you.

We look forward to welcoming you back to our showrooms soon!

^*You must complete a DVSA license check before taking an unaccompanied test drive. We will need to take a photocopy of your valid UK driving license. If you are part-exchanging, the keys and original V5 for the part exchange must be left on site. If you do not have your own vehicle, we will need to retain a valid credit card, UK driving license or UK passport. We recommend that you follow our Sales Executive to ensure an additional level of safety.